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Pillar: Community
Lead directorate: CSD
Overview
Choice-based letting in public housing will provide options for people to select properties more suitable for their accommodation needs as their circumstances change.
Benefits
Similar to services available in the private rental market, people will be able to browse properties and find available housing. The ACT will be the first jurisdiction in Australia to implement a choice-based letting model in public housing and we expect to start the service in June 2020.
Status update
Date | Update |
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March 2021 | Housing ACT recently completed its trial in delivering technology under the Choice Based Letting Principles. The trial was successful and follow up activities have been identified which will continue to broaden digital services for those areas where demand exists. During the trial, a number of new tenancies commenced in properties that had been vacant for long periods. |