Relationships with industry to create value for our community - Government, business and industry working together with academia and innovators to use digital technology for economic growth in Canberra. To look for new ways to co-design citizen-centred and socially-inclusive approaches to all our work.

Relationships with industry to create value for our community

Our vision is of a connected, vibrant, active and prosperous community, supported by an equally vibrant and prosperous business sector.


Our vision is of a connected, vibrant, active and prosperous community, supported by an equally vibrant and prosperous business sector. Strong strategic relationships between government and various industry groups, sharing information about emerging demands and government priorities, being open to new ideas and trialling new technology, will help us achieve this vision. ACT Government is prepared to take managed risks to achieve solutions-based innovations that bring value and benefit to the community. We recognise that government is not alone in providing services to the community and that opportunities exist to provide more seamless and efficient services by working together. Boosting engagement is a way to broaden our own perspective, learn different approaches, enable industry and our community to add value, ensure better services through partnering, and optimise outcomes from joined-up approaches.

Canberra has a thriving knowledge economy, a highly educated workforce and ready access to research collaborations. The Canberra information technology sector is made up of over 1,500 businesses ranging from multinationals down to micro businesses. Private sector employment of information technology professionals in Canberra is more than double the Australia average on a per capita basis. In Canberra you can build a world-class global business, leveraging talent through connected networks, linking into research and higher education and having access to contemporary digital infrastructure.

Rapidly changing technology creates new opportunities, particularly in the knowledge economy. It also creates new challenges. Identifying and sharing knowledge, opportunities and challenges across government and various industry sectors such as education, social services, health, property, finance, environment, science and technology, can allow us to identify and create value for our community potentially greater than the sum of our parts.

What we will do

By pooling our knowledge and experience, we can deepen our collective understanding of the Canberra community, current and emerging needs and demands across a range of specific areas. It can help us identify areas that are potentially over-serviced, or where the service provided is not quite what is needed. It can help us understand where there may be unintended consequences of policy decisions, that could identify new areas of focus. It can help us identify challenges for businesses in areas such as workforce or red tape. Working together on solutions can create greater value for the people in our community, as well as for industry groups and government.

This means that we will:

  • work with community services organisations to optimise services provided to the people in our community who need them the most. Joined-up community services optimise our resource investments and ensure people don’t fall through gaps in service delivery, and we can improve wellbeing, inclusion, connection and amenity.
  • co-design future government services with business and industry groups to ensure we reduce regulatory red tape, whilst also improving the integrity of our compliance regimes.
  • build on our relationships with the higher education, research and tertiary education sector and ensure that digital knowledge and skills results in capability and capacity in Canberra’s workforce.
  • work with employers on their current and emerging workforce needs and complete the feedback loop to help the education and training to keep pace.
  • consult on the value of an industry forum where established technology and digital companies can come together, learn about ACT Government priorities and provide feedback to improve the way we work together. Examples could be - the extent to which digital skills taught in schools are transferrable to industry placements, or how we reuse the natural systems in industry for future city planning.
  • seek to understand and address barriers for Canberra businesses competing for ACT Government tenders.
  • continue to promote Canberra as a great place to establish a business, attracting local and international investment.
  • continue to foster new ideas and trial new technology in collaboration with industry and the community.
  • continue to support our innovation ecosystem, empower entrepreneurs and provide connections, networks and knowledge to help them get a start in a thriving competitive industry.
  • show case Canberra’s world class digital businesses and continue to support export development and assist them to grow.

Current initiatives

These are some of the initiatives that we are working on that illustrate how we are engaging with industry to benefit the community. More projects and greater details can be found in the Initiatives.

Building the workforce of the future

We work with industry and education providers to understand the skills required in the future and establish courses and initiatives that provide industry-ready graduates in Canberra.

Canberra - a hub for trialling new ideas

Canberra is building a reputation as a place with highly educated and technology savvy citizens with a progressive government and is a good place to trial new technologies.

Priority Investment Program

The Priority Investment Program was established in 2018-19 and facilitates collaboration between the ACT Government, industry, research and the tertiary sectors to attract investment and grow both established and emerging priority sectors of Canberra’s economy.

Looking ahead – possible future initiatives

Digital data exchange


We will engage with industry and academia to gauge levels of interest and readiness to move to the exchange of 3D digital data for infrastructure, buildings and property envelopes. This will assist in building a comprehensive accurate digital twin that will add value to all.

For example, understanding how a mix-use multistorey complex is structured in 3D will ensure clear relationships between commercial, residential and common areas. As a resident you would also be able to identify where your car park/garage/storage is within the building.