B.3 Scrutiny

Legislative Assembly Committee Reports

Standing Committee on Public Accounts Report No. 4 – Inquiry into Annual and Financial Reports 2012-13

Recommendation No. and summary	Action	Status
16. The Committee recommended the Treasurer inform the ACT Legislative Assembly on the outcomes of the review of the Government’s Human Resources Information Management System (HRIMS)—Chris21 and, where applicable, any subsequent action taken in response to the recommendations of the Review. The Government agreed noting that as part of the 2014-15 Budget process the Government reviewed options in relation to the Territory’s HRIMS, and approved the option to maintain and develop the existing system.	Recognising the constraints within our existing solution dealing with HR and Payroll functionality (Chris21), the ACT Government is currently undertaking a HRIMS Feasibility Study project that will result in the development of a broader HRIMS procurement and strategic options paper that can be costed and presented to the Government. This project will undertake a review of past studies, confirm the Government’s current and future human resources and payroll needs, and apply an understanding of current market HRIMS solutions and funding options.	Complete.

Standing Committee on Public Accounts Report No. 6 – Inquiry into the Proposed Appropriation (Loose- Fill Asbestos Insulation Eradication) Bill 2014-15

Recommendation No. and summary	Action	Status
52. The Committee recommended that with regard to the Palmerston/Crace asbestos landfill site study the Government table the report in the ACT Legislative Assembly. The Government agreed in principle noting it would table the report but considers it would be preferable to table the report accompanied by its assessment of what further work, if any, is necessary and how any such works will be undertaken.	The report on asbestos contamination at the former Palmerston/Crace landfill site was tabled in the Legislative Assembly on 7 April 2016.	Complete.

Standing Committee on Health, Ageing, Community and Social Services Report No.2 – Report on the Inquiry into ACT Public Service Aboriginal and Torres Strait Islander Employment

Recommendation No. and summary	Action	Status
3. The Committee recommended the ACTPS Employment Strategy for Aboriginal and Torres Strait Islander people be amended to incorporate a plan to recruit and retain suitably qualified Aboriginal and Torres Strait Islander senior executives in the service. The Government agreed noting the ACTPS aims to employ more Aboriginal and Torres Strait Islander people at both higher level administrative classifications and senior officer level. The proposal to amend the Employment Strategy to include a standalone plan to recruit and retain suitably qualified Aboriginal and Torres Strait Islander senior executives in the ACTPS is being considered as part of the ongoing review of the RED Framework.	Although a specific program to recruit suitably qualified Aboriginal and Torres Strait Islander senior executives has not been designed, the whole of government secondment policy was revised during the 2015‑16 period. This policy sets out the principles and considerations to be given when arranging secondment and job swap placements of staff into and out of ACT Government workplaces. The ACTPS Graduate Program is being targeted to encourage larger numbers of Aboriginal and Torres Strait Islander employees into the ACTPS. The Inclusion Employment Program is a foundation to develop a wider and more diverse pool of talent and broaden the opportunities for employees to move into leadership positions within the ACTPS in future years. In an effort to increase the retention and career progression of Indigenous employees, an ACTPS Aboriginal and Torres Strait Islander Career Retention and Development program will commence in the 2016-17 period. This program will cater for up to 40 participants across the Service.	Complete.
4. The Committee recommended the ACTPS give priority to identifying and implementing innovative ways of recruiting Aboriginal and Torres Strait Islander people into the ACTPS, in consultation with the ACT Aboriginal and Torres Strait Islander Elected Body. The Government agreed noting the ACTPS whole of government recruitment guidelines will be updated in line with the renewal of the employment framework upon its implementation. This will be supported by the development of a toolkit for managers, supervisors and colleagues of Aboriginal and Torres Strait Islander employees to provide cultural competency and other relevant information, including information relevant to recruitment. The proposal that the Government consider secondments of Aboriginal and Torres Strait Islander persons from non-government employers will be considered as part of the review of the RED Framework.	Consultations occurred with the Elected Body in December 2014, and remain ongoing through regular meetings with respective Directors-General relating to individual Elected Body Members’ portfolios. The review of the ACTPS Recruitment Guidelines was completed during 2015-16. As reported in relation to recommendation 3, the whole of government secondment policy was revised during 2015‑16 and covers job swaps into and out of the ACTPS, Non Government Organisations and the Private Sector	Complete.
6. The Committee recommended the ACTPS enhance its website to address the requirements of Aboriginal and Torres Strait Islander people who may be interested in employment in the ACTPS. The Government agreed noting the ACTPS will continue to work with the Elected Body to seek specific requirements of Aboriginal and Torres Strait Islander people who may be interested in employment in the ACTPS, and how the ACT Government website can be enhanced to address these requirements.	A range of advertising including engaging social media has been used to advertise the Inclusion Employment Pathways Indigenous Traineeship. Advertising will be evaluated each year to determine the most effective avenues for attracting Aboriginal and Torres Strait Islander Peoples. Consultation remains ongoing relating to specific requirements of Aboriginal and Torres Strait Islander Peoples who may be interested in employment in the ACTPS, and how the ACT Government website can be enhanced to address these requirements. The ACTPS Graduate Program website has been reviewed, including the addition of a new ‘Inclusions’ tab to better promote Aboriginal and Torres Strait Islander identified positions within the Program. To better promote Canberra as a vibrant city to live in, a new ‘About Canberra’ tab was also added to encourage applications from interstate candidates.	Complete. Complete.
10. The Committee recommended the ACTPS take the necessary steps to ensure exit data relating to Aboriginal and Torres Strait Islander employees is collected and reported, including to the ACT Aboriginal and Torres Strait Islander Elected Body and in the annual State of the Service report. The Government agreed in principle noting the Government aims to improve the collection of exit survey data for workforce planning and reporting purposes. The ACTPS will consider how best to update the survey in line with the One Service model, and will consider continuous improvement in promoting the survey and its benefits to all staff.	The Agency Survey component of the ACTPS State of the Service Report has been reviewed to improve validity and usefulness of data collected and reported especially around RED themes. Directorate level reporting on RED contacts is being reviewed to ensure consistency. The RED Review Working Group has considered the usage and success of exit surveys across the ACTPS, and how exit data can be better captured and analysed. Changes to the exit survey are dependent on the introduction of enabling technology. In October 2015 the Strategic Board endorsed the ADAPT Workforce Planning Framework which will enable directorates to develop, implement and review workforce planning in a modern and dynamic way to meet strategic objectives and business outcomes.	Complete. In progress.
12. The Committee recommended the ACTPS develop an induction program for new Aboriginal and Torres Strait Islander employees that augment the induction program for all new staff. The Government agreed in principle noting the ACTPS will consult with the Indigenous staff network for their views on relevant matters for inclusion in whole of government induction. These matters will be considered in the context of the review of the RED Framework, however, directorates have made some initial suggestions, including that a whole of government Induction Program should include bi-annual meetings/ workshops to assist mentoring, buddy support and networking, and the program should involve directorate specific input. The concept of providing whole of government elements for local induction will also be considered.	Online induction programs were reviewed through the RED Review Working Group to better highlight the linkages between the ACTPS Code of Conduct and the RED Framework. The general RED training that all new staff undertake is currently being reviewed to ensure it remains current and aligns with new policies on bullying (including harassment and discrimination). Specific induction content is developed for the Inclusion Employment initiatives. Induction content was developed for the ACTPS Indigenous Traineeship Program that commenced in August 2015.	Complete.
13. The Committee recommended the ACTPS review its cross-cultural training and take necessary steps to ensure it is of the highest standard, with benchmarking as appropriate. The Government agreed noting a review of the current cultural awareness training will be considered in the context of the review of the RED Framework.	New resources released under the RED Framework across 2015 and 2016 have been provided to training providers to incorporate into their RED Training packages. Training is currently being reviewed through the RED Review Working Group.	Complete.
14. The Committee recommended the ACTPS ensure all staff undertake cross-cultural training and that data on this training together with an assessment of its impact be reported in directorate and agency annual reports. The Government agreed in principle noting the review of the RED Framework has indicated the principle of diversity has been adopted and embedded across the ACTPS, and operates as ‘business as usual’. The Government is interested in forming closer links with the Aboriginal and Torres Strait Islander community to gain better understanding of its culture and customs, to enhance cross-cultural understanding relevant to the ACTPS, and the citizens we serve. Accordingly, this recommendation will be considered in the context of the review of the RED Framework.	The ACTPS has several inclusion initiatives already in place that involve training and support for the areas involved with the programs and inclusion initiatives. In line with the review of the RED Framework, the ACTPS continues to review cross-cultural training available in the Service, including considering the most practical ways to apply cross-cultural training to the broad range of employees and business areas across the ACTPS.	Complete.
15. The Committee recommended the ACTPS ensure all work environments are properly prepared for new Aboriginal and Torres Strait Islander employees. This may mean additional cross-cultural training programs for the managers and/or supervisors of Aboriginal and Torres Strait Islander employees. The Government agreed in principle stating it will consult with the Elected Body to finalise the Toolkit for managers and supervisors of Aboriginal and Torres Strait Islander employees.	CMTEDD has worked with directorates and individual areas to provide training and support for areas involved in Inclusion Programs such as the Graduate Program and Inclusion Traineeships. CMTEDD has developed online support and the Managers Toolkit that provides guidance on reasonable adjustment, selection and recruitment along with staff development and performance guidance material.	Complete.
17. The Committee recommended the ACTPS ensure induction programs for all new ACTPS employees include effective training on the handling of racism and bullying. The Government agreed noting work undertaken to outline expectations regarding workplace behaviour, resulting in the ACTPS Code of Conduct and its supporting documents, including the RED Framework. Additionally as part of the review of the RED Framework the content of RED training will be revised and updated where necessary to include appropriate content regarding handling all forms of bullying, including racism.	RED training (including responding to and preventing bullying) and a comprehensive guideline to the prevention of bullying (including harassment and discrimination) already exists within the ACTPS. RED resources on the prevention of bullying (including harassment and discrimination) were reviewed in 2015 and replaced with the Resolving Workplace Issues Resources. These resources have been developed to provide staff and managers with guidance on effective and efficient resolution of low level inappropriate behaviour through to more serious misconduct. This framework ensures that guidance on preventing and managing incidents of work bullying is current and best practice. New RED resources such as these have been provided to training providers to be incorporated into RED Training. A further review of RED training is underway to ensure it remains current and best practice.	Complete.
23. The Committee recommended the ACTPS examine ways of working with the Australian Indigenous Leadership Centre for the delivery of innovative diversity and mentoring training for all ACTPS employees. The Government agreed noting it is committed to innovative ways to retain Aboriginal and Torres Strait Islander employees, and will further investigate this recommendation in the context of the review of the RED Framework currently underway.	CMTEDD have been in consultation with the Australian Leadership Centre and other training and development organisations for training programs and initiatives associated with the development of ACTPS employees. CMTEDD will be promoting a number of training programs in 2016-17 from the ACT Indigenous Leadership Centre. CMTEDD will be working with these organisations for assistance and support of future Inclusion Initiative programs such as the Graduate Program and Traineeships.	In progress.
24. The Committee recommended the ACTPS ensure mentors for Aboriginal and Torres Strait Islander employees are drawn from those ACTPS employees who are respected within the wider Aboriginal and Torres Strait Islander community. The Government agreed in principle noting mentoring, buddying and coaching programs currently in operation in ACT Health are being monitored centrally with a view to possible whole of government adoption/ implementation. The operation of the buddying component of the CSD facilitated traineeship may also be considered in this context. The recommendation will be also considered in the context of the review of the RED Framework currently underway.	The Pilot Inclusion Employment Pathways Aboriginal and Torres Strait Islander Traineeship engages culturally appropriate mentors from Murranga Murranga in addition to other sources to support both trainees and their supervisors. Each year new mentors and support will be organised. An Inclusion Employment Pathways Trainee Network has been established to facilitate peer support and additional training and development. This network will be re-evaluated each year in order to maintain the most effective and appropriate support for participants.	Complete. Complete.
26. The Committee recommended the ACTPS establish a Work in the Assembly Program for Aboriginal and Torres Strait Islander employees, along the lines of the current Work in the Assembly Program open to all ACTPS employees, at the Administration Service Officer (ASO) 6 or Senior Officer Grade (SOG) C levels. The Government agreed in principle stating that it would consider the recommendation in the context of the review of the RED Framework and in consultation with the Office of the Legislative Assembly.	Initial discussions with the Office of the Legislative Assembly have indicated this could be linked with their existing program. This will be further investigated after the expansion of the number of Members of the Legislative Assembly at the Territory election in October 2016.	In progress.
28. The Committee recommended the ACTPS take prompt action to ensure the wider collection of data, including exit surveys, relating to Aboriginal and Torres Strait Islander employees in the ACT Public Service. The Government agreed in principle noting that the Government aims to improve the collection of exit survey data for workforce planning and reporting purposes. This recommendation will be considered in the context of the review of the RED Framework.	The RED Review Working Group has considered the usage and success of exit surveys across the ACTPS, and how exit data can be better captured and analysed. Changes to the exit survey are dependent on the introduction of enabling technology. In October 2015 the Strategic Board endorsed the ADAPT Workforce Planning Framework which will enable directorates to develop, implement and review workforce planning in a modern and dynamic way to meet strategic objectives and business outcomes. The Agency Survey component of the ACTPS State of the Service Report has been reviewed to improve validity and usefulness of data collected and reported especially around RED themes.	Complete. Complete
31. The Committee recommended the ACTPS review the merit of implementing an Indigenous leadership program similar to that proposed by the New South Wales Public Service Commission and report its findings to the ACT Aboriginal and Torres Strait Islander Elected Body and the Legislative Assembly. The Government agreed noting that directorates have indicated support for an Indigenous leadership program to increase the capability of current and future Aboriginal and Torres Strait Islander people and to increase the attractiveness of the ACTPS to Aboriginal and Torres Strait Islander people.	Consultation is underway with Training and Development Providers and the Community on an Indigenous Leadership program specifically designed for senior level staff and the development of future senior level staff aimed at increasing the number of Senior Officers that identify as Aboriginal and or Torres Strait Islander and increasing the retention of current staff at these levels. Future consultation will also involve the ACTPS Staff network.	In progress.

Select Committee on Estimates 2014-2015 Report No.1 – Inquiry into Appropriation Bill 2014-2015 and the Appropriation (Office of the Legislative Assembly) Bill 2014-2015

Recommendation No. and summary	Action	Status
51. The Committee recommended the Government undertake analysis of the underlying causes of bullying in the ACT Public Service and establish a service-wide framework to address these issues. The Government agreed in principle noting that public sector conduct, including bullying issues, is intended to be a particular focus for a new independent commissioner. Accordingly, there will need to be discussions with the new commissioner around his or her planned program of work in relation to this issue. There is already a service-wide framework to address bullying issues that consists of the RED framework and accompanying guide to prevention and management of work bullying which is currently being reviewed and updated; and investigations provisions in the ACTPS Enterprise Agreements.	A service-wide framework for preventing and responding to bullying in the ACTPS exists. This includes the RED Framework, the Resolving Workplace Issues resources, and a clear procedure for managing allegations of misconduct (including bullying) being proscribed in ACTPS Enterprise Agreements. Proposed amendments to the Public Sector Management Act 1994 that will see the establishment of an independent Public Sector Standards Commissioner were tabled in the Assembly in June 2016. To support this framework, a Manager’s Toolkit has been released and the Resolving Workplace Issues resources include a specific resource on complaints management within the ACTPS. The role of the RED contact officers and the training provided is being reviewed and clarified, especially in the area of complaints management and increased education regarding the complaints mechanisms in the ACTPS. To clarify the roles and responsibilities of the RED Contact Officers and improve consistency of that role across the Service, the RED Contact Officer Guidelines were developed and released in early 2016. In the most recent negotiations with unions on ACTPS Enterprise Agreements, substantial work was undertaken to amend Section H (Workplace Values and Behaviour) of the common terms and conditions. Particularly, the ‘evidence-gathering’ provisions were replaced with the Preliminary Assessment provisions, with the intent of resolving complaints of inappropriate behaviour at the lowest level and at an early stage, before they progress to more serious misconduct issues.	Complete. Complete. Complete. Complete.
52. The Committee recommended the Government put in place a whole of government bullying strategy. The Government agreed in principle noting the guide to prevention and management of work bullying contains the whole of government bullying strategy and is currently being reviewed.	Previous bullying resources such as the Respect at Work Policy and the ACTPS Preventing Work Bullying Guidelines under RED have been reviewed and replaced with the Resolving Workplace Issues suite of resources. These resources incorporate Respect at Work and retain the principles of Preventing Work Bullying Guidelines, however are modern and best practice. They focus on early identification and effective responses to lower level inappropriate behaviour before it escalates to more serious misconduct, and include a focus on restorative justice.	Complete.
53. The Committee recommended that the Government establish a register to monitor the incidence and progress on addressing bullying across the ACT Public Service. The Government agreed in principle noting the State of the Service Report provides data on the number of bullying complaints and how they are handled. Further initiatives to monitor the incidence and handling of bullying complaints are being considered during the review of the RED framework.	The reporting procedures for RED Contacts have been reviewed with the intent to improve consistency of data collected and reported within directorates on the number and type of RED Contacts. As part of the recently developed RED Contact Officer Guidelines, a standardised reporting template was developed and is attached to the Guidelines as a means of improving consistency of data collected and reported across the Service. The Agency Survey component of the ACTPS State of the Service Report has been reviewed to improve validity and usefulness of data collected and reported.	Complete. Complete.
54. The Committee recommended the Government put in place a standard training regime for all ACT Public Service (directorates and agencies) on bullying. The Government agreed in principle noting training on the RED framework, which includes bullying, is provided through Shared Services, and has been customised for specific workplaces by larger directorates such as Health. Training requirements are being considered during the review of the RED framework.	RED training, including preventing and responding to bullying, is currently provided to all staff, with specific additional training being provided to RED Contact Officers. New resources released under the RED Framework across 2015 and 2016 have been provided to training providers to incorporate into RED Training	Complete.
55. The Committee recommended the Government consider the application of restorative justice practice in addressing bullying in the ACT Public Service. The Government agreed noting the application of restorative justice practice will be considered during the review of the RED framework.	A review of bullying material has been undertaken and the Resolving Workplace Issues suite of resources has been released. These resources update previous bullying material to ensure it remains current and best practice. They provide a holistic approach to the identification, prevention and management of lower-level inappropriate behaviour through to more serious misconduct (such as bullying). These resources include a focus on restorative justice, rather than issues escalating to formal procedures before any attempt at a resolution has occurred. The Resolving Workplace Issues resources provide further explanation of non-disciplinary responses to inappropriate behaviour, either by the staff members themselves or with assistance from management or Human Resources.	Complete.
83. The Committee recommended the Government work with the Canberra Area Theatre Awards to provide financial assistance to the Awards, as well as assisting with hiring Llewellyn Hall. The Government agreed in part stating it would work with the Canberra Area Theatre Awards to identify any available funding and support, including events funding.	artsACT arranged a cross government meeting in July 2015 with the Canberra Area Theatre Awards to discuss funding options. The Canberra Area Theatre Awards was able to apply for Llewellyn Hall funding in competition with other applications noting limited funds available and high competition. The Canberra Area Theatre Awards was also provided with a list of other possible ACT Government funding opportunities including the ACT Events Fund. artsACT provided $5,000 for the 2016 event. The Canberra Area Theatre Awards did not apply to the 2017 ACT Arts Fund, for either Project funding or Llewellyn Hall funding, nor did it apply to the ACT Events Fund, for the 2017 event.	Complete.
84. The Committee recommended the Government restore ArtSound’s Key Arts Organisations funding and provide ArtSound and PhotoAccess the funding required to move to the Kingston Arts Precinct. The Government agreed in part noting ArtSound FM may choose to reapply for Key Arts Organisation funding in 2015. A study is underway into the Kingston Arts Precinct and ArtSound and PhotoAccess are being consulted on any potential move.	PhotoAccess continues to be a Key Arts Organisation funded through the Arts Fund and ArtSound is a Program funded organisation. ArtSound funding is current for the 2016 and 2017 calendar years and will be able to apply for Key Arts Organisation funding in future years. The Kingston Arts Precinct continues to be developed with the land at Section 49 Kingston currently for sale as part of a two stage tender process. ArtSound and PhotoAccess continue to be consulted on the move to Kingston Arts Precinct and have been included in the functional brief which is part of the Request for Tender.	In progress.
100. The Committee recommended the Government take all possible steps to accurately evaluate the scope, cost and timetable of all capital works projects prior to commencement. The Government agreed in principle noting significant challenges associated with budgeting accurately for the timing of delivery of health related infrastructure. CMTEDD has implemented The Capital Framework, designed to enhance the evaluation of the scope, cost and timing of capital works prior to budget funding being allocated.	CMTEDD manages The Capital Framework, the ACT’s process for the upfront assessment of capital works funding proposals. The framework assists directorates to evaluate the scope, cost and timetable of capital works projects prior to commencement.	Complete.
131. The Committee recommended that the ACT Government explore the feasibility of the relocation of the Canberra and Region Visitors Centre (CRVC) to Regatta Point-on the basis of its suitability as a central location, accessibility, parking availability, relationship with the National Capital Authority (NCA) and physical linkage and proximity to major events such as Floriade, Skyfire and Enlighten, and report to the Legislative Assembly by March 2015. The Government agreed in principle noting that CMTEDD has commenced a joint study with the NCA. The timing for completion of that study has not yet been agreed with the NCA. VisitCanberra is also undertaking a project to inform the future distribution of visitor information in Canberra.	VisitCanberra has undertaken a project to consider the future presentation of the CRVC and distribution of visitor information for Canberra and the region. In October 2014 a joint scoping study was commissioned with the National Capital Authority (NCA), to engage a building designer / architect to deliver design concepts for integration of the CRVC into Regatta Point. The scope included designing a single point of entry, shared administration space for use by NCA and CRVC staff and space for a consumer focused visitor information centre. VisitCanberra continues to work with the NCA to complete the relocation of the CRVC to Regatta Point.	Complete.

Standing Committee on Education, Training, and Youth Affairs Report No. 3 – Report on Annual and Financial Reports 2013-14

Recommendation No. and summary	Action	Status
14. The Committee recommended that the Minister provide details of the ACT Arts Policy Framework review, eg its timeframe, objectives, cost, and expected date of completion. The Government agreed noting that the review commenced within artsACT in 2014. An external review commenced with appointment of a Reference Group in February 2015 and concluded community consultation in May 2015. Consultation process completed within existing resources. The 2015 ACT Arts Policy was announced on 30 June 2015.	An external review commenced with the appointment of a Reference Group in February 2015 and concluded community consultation in May 2015. Consultation process completed within existing resources. The 2015 Arts Policy was announced on 30 June 2015.	Complete.
17. The Committee recommended that, in its next annual report, artsACT provide a report of the progress achieved in building the second stage of the Belconnen Arts Centre. The Government agreed stating artsACT will provide a report on the progress of Stage 2 Belconnen Arts Centre in the 2014-15 Annual Report. Advanced preliminary sketch plans have been completed for Belconnen Arts Centre Stage 2 and Development Approval was gained on 28 January 2015.	Advanced preliminary sketch plans have been completed for Belconnen Arts Centre Stage 2 and Development Approval was gained on 28 January 2015.	Complete.
20. The Committee recommended that artsACT include in future annual reports details of school programs under the Artist-in-Schools scheme in ACT schools, and also include an account of continuing work and achievements resulting from the legacy individual schools develop from involvement with Artist-in-Schools program. The Government agreed.	Information about the Artist-in- Schools Program is available in the B2 Performance Analysis Section of the Annual Report.	Complete.

Standing Committee on Planning Environment and Territory and Municipal Services Report No.7 – Report on Annual and Financial Reports 2013-14

Recommendation No. and summary	Action	Status
10. The Committee recommended that the Chief Minister report to the Assembly by June 2015 on progress on creating a comprehensive government bill and payment portal. The Government agreed in principle noting it is not an accurate description of current initiatives to describe them as a dedicated “online payment portal” for the ACT Government. The ACT Government has a mature online payment service for its customers, accessible predominately through Access Canberra but also through various other ACT Government websites. The ACT Government is committed to enhancing digital service delivery and has invested $85 million to that end as announced in the 2014-15 budget. A key program in this vision is the iConnect Program which is focused on delivering a more sophisticated, customer centric web presence, offering more services online including payments, and ultimately reducing the cost of service delivery. The ACT Government will provide the Assembly with an update on progress with the iConnect program in the second half of 2015, which will be the appropriate timing in the context of related procurement activities.	In 2015 the iConnect program conducted two key procurement activities, a Request for Proposal for three technology platforms, and a Request for Quote for system integration services for wave 1. As a result iConnect secured the required digital capabilities to be able to provide a simpler and improved customer experience that will allow users to authenticate their identity online and have access to a range of easy-to-use transactions, bill payment services, notifications and reminders. Delivery of a rolling program of new user centred online services will commence from early 2016-17. iConnect is also referenced in the Select Committee on Estimates 2015-2016 Report No. 01, Recommendation 35, which provides additional detail on what the program is delivering.	In progress.

Standing Committee on Planning, Environment and Territory and Municipal Services Report No.10 Draft Variation 343 Residential Blocks surrendered under the Loose Fill Asbestos Insulation Eradication Scheme.

Recommendation No. and summary	Action	Status
4. The Committee recommended the ACT Government consider a mechanism to engage in a community conversation with particularly affected neighbourhoods about community recovery and redevelopment. One of the Government’s primary focuses when establishing the Asbestos Response Taskforce (the Taskforce) was to provide a coordinated and compassionate approach to homeowners and tenants affected. As well as immediate financial support and the offering of the voluntary Buyback Program, a key element of the response has been around providing structured support and information to homeowners and community most affected through the highly skilled team of Communications and Personal Support Officers. The Taskforce will be providing additional engagement support and information to the community where there are multiple houses in close proximity (‘cluster areas’) to support them through what will be a challenging change management period for their streetscapes and community. A focus will be on recovery as well as renewal. More than 127,000 people reside in the 56 established suburbs where affected houses will be demolished. Of these an estimated 12,000 neighbours will be in direct proximity to a Mr Fluffy house and information and engagement will continue to support the community around the demolition and rebuild programs.	The Taskforce ensures that public information and education is provided through regular updates across a range of platforms and approaches to provide general, and site or process specific information and advice. Communication and engagement activities include a regular newsletter, community forums, engagement with community councils and direct door knocking in communities surrounding properties affected by loose fill asbestos. The personal support team deals directly with affected homeowners, providing guidance and assistance, as well as referral to community and other support organisations throughout each phase of the Scheme.	In progress.

Standing Committee on Public Accounts Report No.7 Review of the Auditor-General’s Report No.2 of 2014 – The Water and Sewerage Pricing Process

Recommendation No. and summary	Action	Status
1. The Committee recommended that ACT Government Directorates and agencies should ensure complete compliance in accordance with the reporting requirements as prescribed under Section C.5—Auditor‐General and Ombudsman’s reports—of the 2013–14 Annual Report Directions. The Government agreed stating that it will seek to ensure that in future, complete compliance is achieved in relation to reporting requirements regarding Auditor-General and Ombudsman’s reports.	In order to enable compliance with reporting requirements on Auditor General and Ombudsman’s reports, the current Annual Report Directions (2014-2015 to 2015-2016) require all annual reports to include a transmittal certificate signed by the Director-General, Chief Executive Officer, Statutory Office Holder or Agency Head stating that the Annual Report is in accordance with the requirements of the Annual Report Directions. Guidance on the current Annual Report Directions was issued to all ACTPS entities covered by the Annual Report Directions in April 2016 to assist agencies to understand reporting responsibilities.	Complete.
3. The Committee recommended that the ACT Government report to the ACT Legislative Assembly, by the last sitting day in October 2015, on the progress and effectiveness of the Government’s implementation of the recommendations, made in Auditor‐General’s Report No. 2 of 2014: The Water and Sewerage Pricing Process. This should include: (i) a summary of action to date, either completed or in progress (including milestones completed); and (ii) the proposed action (including timetable), for implementing recommendations (or parts thereof), where action has not yet commenced. The Government agreed stating that it will provide an update to the Legislative Assembly, by the last sitting day in October 2015, on the progress made to implement improvements to the ACT’s water and sewerage pricing framework.	In line with the Government’s response to the Public Accounts Committee Report, on 29 October 2015, the Treasurer made a statement to the Legislative Assembly and tabled the Government Response to the Final Report – Pricing of Regulated Water and Sewerage: Review of the Regulatory Framework (The Grant Review), which outlined the Government’s preferred way forward for implementing improvements to the regulatory framework for the provision of regulated pricing services in the Territory. On 9 June 2016, the Independent Competition and Regulatory Commission Amendment Bill 2016 was passed by the Legislative Assembly, which forms part of the agreed actions arising from the formal Government response to the Grant Review. The Bill will implement improvements to the legislative framework under which regulated pricing services are delivered in the Territory, with all legislative provisions effective on 1 July 2016.	Complete.

Standing Committee on Public Accounts Report No.10 – Review of Auditor-General’s Report No.3 – ACT Government Parking Operations

Recommendation No. and summary	Action	Status
2. The Committee recommended that the ACT Government upon completion of the installation of the 300 new smart technology parking machines: (i) evaluate the implementation of the smart parking payment technology in 12 months time—with particular reference to the smart parking methods that are now functional in the ACT; and (ii) provide a copy of the final evaluation report to the ACT Legislative Assembly within three months of completion. The Government agreed noting that all 300 new parking machines identified to replace the existing ‘pay and display’ machines were installed on time during 2013-14. The replacement of the remainder of existing parking meters with 150 new ‘pay and display’ machines is scheduled to take place over 2015-16. An evaluation of this parking machine technology will be undertaken once all existing parking meters are replaced with the same new smart technology machines. A more comprehensive evaluation of other new smart parking technologies will be included as part of the implementation of the Smart Parking Trial. This trial is anticipated to commence in Manuka in early 2016. This will include a range of formalised performance measures.	Access Canberra is monitoring the uptake of the tap and go functionality for the ACT. A full parking machine technology evaluation will be undertaken in December 2016. Early indications show a change of behaviour from cash and pre-paid tickets in favour of credit and phone payments. In April 2016 Smart Parking technology was introduced to Manuka’s entertainment precinct. The trial that will run until April 2017 includes the deployment of 460 infra-red parking bay sensors, five LED dynamic parking availability street signs and the introduction of the ParkCBR smartphone parking availability application. The trail is conducting robust analysis of the solution’s ability to decrease congestion on street and encourage drivers to park in the underutilised multistorey car park. Since launch in April 2016, there has been a 138 per cent increase in off-street parking. An evaluation will be undertaken once the trial is finalised.	In progress.

Standing Committee on Public Accounts Report No.11 – Report on Annual and Financial Reports 2013-2014

Recommendation No. and summary	Action	Status
1. The Committee recommended that ACT Government Directorates and agencies should ensure the provision of complete statements of performance and full disclosure as required by the Financial Management Act 1996. In doing so, ensure the following—the provision of: (i) clear definitions for accountability indicators and related targets; (ii) more information on how reported results were measured; and (iii) clear and informative explanations for material variances from the planned targets. The Government agreed that directorates and agencies should ensure the provision of complete statements of performance and full disclosure as required by the Financial Management Act 1996. The ACT Government agrees that directorates’ and agencies’ statements of performance should provide: clear definitions for accountability indicators and related targets; appropriate information on report measurements; and transparent and useful explanations for material variances, as these principles will enhance the useability and transparency of these statements.	CMTEDD reviews its Accountability Indicators annually as part of the budget process to ensure that the most useful, relevant and up-to-date information is being provided. Internally, this review process is supported through the annual development of detailed audit worksheets for each accountability indicator. These include a description of the indicator, an explanation of what is being measured and how this is calculated, and the documentation to be provided as evidence of the result.	Complete.
2. The Committee recommended that ACT Government Directorates and agencies should ensure complete reporting with all compliance requirements as specified in the Annual Report Directions. The Government agreed stating that as with previous Annual Report Directions, the Annual Report Directions for 2015 and 2016 require all annual reports to include a transmittal certificate signed by the Director-General, Chief Executive Officer, Statutory Office Holder or Agency Head stating that the Annual Report is in accordance with the requirements of the Annual Report Directions.	In order to enable compliance with all aspects of the current Annual Report Directions (2014-2015 to 2015-2016), all annual reports must include a transmittal certificate signed by the Director-General, Chief Executive Officer, Statutory Office Holder or Agency Head stating that the Annual Report is in accordance with the requirements of the Annual Report Directions. Guidance on the current Annual Report Directions was issued to all ACTPS entities covered by the Annual Report Directions in April 2016 to assist agencies to understand reporting responsibilities.	Complete.
3. The Committee reiterates its earlier recommendation that ACT Government Directorates and agencies should ensure complete reporting with all compliance requirements as specified in the Annual Report Directions. The Government agreed stating that as with previous Annual Report Directions, the Annual Report Directions for 2015 and 2016 require all annual reports to include a transmittal certificate signed by the Director-General, Chief Executive Officer, Statutory Office Holder or Agency Head stating that the Annual Report is in accordance with the requirements of the Annual Report Directions.	In order to enable compliance with all aspects of the current Annual Report Directions (2014-2015 to 2015-2016), all annual reports must include a transmittal certificate signed by the Director-General, Chief Executive Officer, Statutory Office Holder or Agency Head stating that the Annual Report is in accordance with the requirements of the Annual Report Directions. Guidance on the current Annual Report Directions was issued to all ACTPS entities covered by the Annual Report Directions in April 2016 to assist agencies to understand reporting responsibilities. The Chief Minister, Treasury and Economic Development Annual Report includes a transmittal certificate, prepared in accordance with the Annual Report Directions and signed by the Director-General. The Commissioner for Public Administration signs a transmittal certificate in the case of the State of the Service Report.	Complete.
10. The Committee recommended that the ACT Government update the ACT Legislative Assembly on work taking place with key international stakeholders—in particular, in New Zealand and Singapore—regarding the establishment of an aviation partnership and direct services for international flights. The Government agreed stating that the Minister for Economic Development would present a statement on this matter to the Legislative Assembly.	The directorate, through VisitCanberra, led efforts in conjunction with the Canberra Airport Group to attract direct services from Singapore and New Zealand. Business cases were developed and presented to airlines, highlighting the Canberra (and regional) opportunity that Singapore and New Zealand presents for potential carriers. On 20 January 2016 Singapore Airlines CEO, Mr Goh Choon Phong, announced at a media conference at Canberra Airport their decision to fly direct international services from Singapore to Canberra and Canberra to Wellington. Services will commence from Singapore on 20 September 2016.	Complete.
12. The Committee recommended that the ACT Government table in the ACT Legislative Assembly by the last sitting day in August 2015 the final costs for rebranding of ACTEW Corporation Limited. This should include a detailed reconciliation of the cost components and the means by which recognition of the new brand will be evaluated. The Government agreed.	The Government tabled the information in the Legislative Assembly on 13 August 2015.	Complete.
13. The Committee recommended that ACT Government Directorates and agencies should ensure recordkeeping procedures and guidance material address the business activities specific to their operations. The Government agreed stating that the Territory Records Act 2002 requires directorates and agencies to have in place a Records Management Program that sets out their policies, procedures and other arrangements for managing the records of their business activities and complying with the Act. The Territory Records Office provides a model records management program that can help directorates and agencies to develop their own programs. It is expected that agencies will adapt the model program to reflect their own business activities and recordkeeping requirements. The Territory Records Office is currently reviewing its suite of standards for records management, including its standard for producing records management programs. Compliance with these standards is mandatory for all directorates and agencies that are subject to the Act.	The consultation period for the Territory Records Office's new standard and guidelines for records management closed on 23 June 2016 and the final documents will be released early in the new financial year. The new standard will provide the basis on which agencies are able to develop recordkeeping procedures that address the business activities specific to their operations.	In progress.
14. The Committee recommended that the ACT Government should remind all ACT Government Directorates and agencies of the importance of good records management to the functioning of the ACT Public Service. The Government agreed noting that the Territory Records Office provides a range of advice, guidance and tools to help directorates and agencies to meet their responsibilities under the Territory Records Act 2002. The Act emphasises that records are required to support open and accountable government and the management and operation of Territory agencies. To support directorates and agencies the Territory Records Office convenes the Records and Information Management Community of Practice. This group provides an avenue for records managers and others with an interest in records and information governance to share ideas and work towards shared solutions to common issues. The professional archives and records management community strongly emphasises the importance of good records management to the functioning of the ACT Public Service. Good records management helps to protect the rights and entitlements of citizens, to support efficient management, to account for actions and decisions and to provide a source of information about the history and development of the ACT Government and the community.	The Territory Records Office's revised standard and guideline will be issued early in the new financial year and will provide the basis for the Office's advice to agencies on the importance of good records management.	In progress.
15. The Committee recommended that the ACT Government remind all ACT Public Servants of their obligation to ensure that accurate records of key decisions, discussions and events are kept and that these records are easily retrievable when required. The Government agreed stating that the Territory Records Act 2002 requires an agency to make and keep full and accurate records of its activities and take the steps necessary to ensure that the information in its records continues to be accessible in accordance with the Freedom of Information Act 1989 and the Territory Records Act. The Territory Records Office’s standards for records management emphasise that all ACT Public Servants have responsibilities in relation to the records of the function they perform. They must make accurate records of their activities, ensure that such records are incorporated into the agency’s recordkeeping system and comply with all records management procedures. During 2014–15 the Territory Records Office conducted a feasibility study into the development of whole of government approaches to digital recordkeeping. That study has identified a preferred approach to increasing the take-up of digital records systems within the ACT Public Service. Increasing the use of such systems will assist directorates and agencies to ensure that their records remain accurate, reliable and accessible for as long as they are required.	The Territory Records Office is continuing its work to deliver tools and a framework within which agencies can create and retrieve records of their key decisions, discussions and events. The digital records project is on track to deliver all specified outputs by November 2016.	In progress.
16. The Committee recommended that the ACT Government inform the ACT Legislative Assembly as to whether the Loose Fill Asbestos Insulation Eradication Scheme has or will be subject to consideration by the ACT Government Procurement Board. The Government agreed stating that representatives from the Taskforce and from Procurement and Capital Works have briefed the ACT Government Procurement Board on two separate occasions on the requirements of the pilot demolition program. These briefings have occurred despite the value of these initially proposed procurements being below the threshold for ACT Government Procurement Board endorsement. The opportunity to brief and test procurement and program risk strategies has been welcomed and has assisted the Taskforce in developing the methodology to support the demolition program. Briefings to the ACT Government Procurement Board will continue to occur as the demolition program gains momentum.	The Taskforce remains committed and engaged in providing ongoing updates on the delivery of the scheme to the ACT Government Procurement Board.	In progress.

Standing Committee of Public Accounts Report No.14 – Review of Auditor-General’s Report No.7 of 2014: 2013-14 Financial Audits and No.7 of 2013: 2012-13 Financial Audits

Recommendation No. and summary	Action	Status
3. The Committee recommended that ACT Government Directorates and agencies should prioritise as a matter of urgency an assessment of the adequacy of controls over their respective IT systems and applications. This should include consideration of the controls that affect the reliability of all IT systems and applications (environment controls) and controls that are specific to each application (application controls). The Committee further recommended that the Government report back to the Legislative Assembly by the last sitting day in 2015 on these assessments. The Government agreed in principle stating that Shared Services ICT (SSICT) had commenced work to identify all ICT systems across government and categorise them based on criticality. SSICT is also actively engaged with agencies to identify the controls that have been put in place to protect the confidentiality, integrity, reliability and availability of the system and information being processed. As noted in the Government’s response to Recommendation 1, there are already numerous mechanisms in place to report on the status and progress of audit recommendations. It is therefore considered unnecessary to introduce additional reporting.	SSICT has completed the categorisation of business systems based on criticality. As part of its overall governance arrangements, SSICT continues to ensure each government and business critical business system has an up to date Security Plan. As at June 2016, 97 per cent (58 out of 60) government critical systems have been completed. SSICT continues to encourage agencies to complement this information with an appropriate Business Continuity Plan. There is an ongoing body of work to maintain the currency of this information, as business systems are added, upgraded, or removed from this list.	Complete.
4. The Committee recommended that ACT Government internal audit committees should: (i) review the roles and responsibilities they have in assuring data security and privacy controls and practices within their respective directorate or agencies; and (ii) regularly monitor and report on these roles and responsibilities to the Strategic Board. The Government agreed in principle, stating that the ACT Government’s Internal Audit Framework specifies that one of the duties of an Audit Committee is oversight of the directorate's Control Framework. In particular, the Charter requires each such Committee to review whether "management’s approach to maintaining an effective internal control framework is sound and effective." It should be noted, however, that the roles and responsibilities of individual directorates’ Audit Committees do not extend to reporting to external bodies such as Strategic Board.	As part of the CMTEDD's Internal Audit Processes the risks associated with data security and privacy are considered as part of the annual planning and development of the directorate’s Internal Audit Program.	Complete.

Standing Committee on Public Accounts Report No. 18 – Inquiry into elements impacting on the future of the ACT Clubs Sector

Recommendation No. and summary	Action	Status
5. The Committee recommended that the Government invite representatives of the community sector, the sport and recreation sector and arts sector to join the Community Clubs Taskforce. The Government agreed in principle stating that the Taskforce will take the opportunity to invite community, sport and/or arts representatives to discuss key issues relating to their industry sector on relevant matters brought forward for Taskforce consideration.	Representatives will be invited to Taskforce meetings as relevant.	In progress.
9. The Committee recommended that the Government continue to advocate to the Federal Government to undertake urgent work to understand online gambling and develop a legislative and regulatory framework to minimise harm to the community from online gambling. The Government agreed, noting that the ACT Minister for Racing and Gaming has written to various Australian Government Ministers (with the latest letter being to the Federal Minister for Social Services on7 October 2015), reaffirming support for a national approach to regulating interactive gambling, as well as enforcement of harm minimisation and consumer protection measures relating to this type of gambling activity. The Government will continue to advocate for a nationally consistent approach to regulation of interactive gambling. The ACT Government broadly supports development and implementation of a national standard for harm minimisation and consumer protection covering all Australian‐licensed online gambling activities.	The review of illegal offshore wagering was released by the Australian Government along with its response on 28 April 2016. The Commonwealth accepted 18 of the 19 recommendations either in full or in-principle. The ACT Government has already implemented aspects of the Commonwealth's proposed protection framework, including mandatory use of a self-exclusion scheme and online database for local gambling licensees; staff training in the responsible conduct of gambling and a requirement for a more highly-trained gambling contact officer; and prohibition of credit being used for gambling. The ACT Government is participating in a senior officials working group comprising representatives from the Commonwealth and state/territory Governments to assist in progressing recommendations.	In progress.
11. The Committee recommended that the Government closely monitor the achievements of the Gambling and Racing Commission since its integration into Access Canberra and report to the Assembly by March 2016 on progress to reduce red tape for the community club sector The Government agreed stating that at its meeting of 30 July 2015, the Gambling and Racing Commission Governing Board agreed to arrangements for integration of the Commission into Access Canberra, with a formal agreement signed between the Access Canberra Deputy Director‐General and the Governing Board’s Chairperson in August 2015. The integration of the ACT Gambling and Racing Commission (the Commission) into Access Canberra, through operation of that agreement, is monitored closely with regular (quarterly) reviews. A review of Access Canberra is planned for March 2016; the results of this review will be reported to the Assembly once considered by the Government. The Government continues to seek ways to reduce unnecessary red tape while maintaining an effective regulatory regime.	The review of Access Canberra was conducted during the first quarter of 2016. A report containing review outcomes and detailing the first year of Access Canberra's operation was tabled in the Legislative Assembly on 7 April 2016 by the Chief Minister.	Complete.
12. The Committee recommended that the Government update regulations for entry to community clubs to enable contemporary access to ACT residents. The Government agreed in principle noting that it will work with clubs to facilitate contemporary access, where possible, while still ensuring appropriate governance and integrity controls are in place. Any changes should take into account the mutuality principle consistent with clubs being community based entities operated for their members.	Further consultation on this recommendation will occur with ACT clubs.	In progress.
13. The Committee recommended the Government update regulations for entry for community clubs to enable contemporary access to non‐ACT residents to more easily enter community clubs. The Government agreed, stating while it considers the current requirements are not onerous and are consistent with the mutuality principle, it notes the differing approach to interstate visitors in New South Wales clubs. As per the Government’s response to Recommendation 12, the Government will work with clubs to facilitate contemporary access, where possible, while still ensuring appropriate governance and integrity controls are in place. Primary consideration will be given to the status of residents in the local region such as Queanbeyan, Yass and Goulburn.	The Gaming and Racing (Red Tape Reduction) Legislation Amendment Bill 2016 was introduced to the Legislative Assembly in June 2016. This Bill includes reforms that will allow easier access to clubs for interstate visitors.	In progress.
14. The Committee recommended that the Government consider increasing the Community Contribution rate from 8 per cent to 10 per cent. The Government agreed in principle, stating it will continue its ongoing dialogue with clubs regarding the quantum and distribution of Community Contributions.	Consultation on community contributions will continue to occur with ACT clubs.	In progress.
16. The Committee recommended that the Government ensure that recognition of the rights of prior occupants are taken into account when considering Development Applications. The Government agreed, stating that to ensure the rights of prior occupants are taken into account when considering DAs, the Territory Plan and DA process requires that the newest development demonstrate appropriate noise attenuation measures through a noise management plan. This is a different process, albeit achieving a similar outcome, to other jurisdictions who have implemented an ‘order of occupancy’ principle.	As noted in the Government response, the continuation of current assessment and approval processes will be maintained, as the Territory Plan and Development Application process requires that the newest development demonstrate appropriate noise attenuation measures through a noise management plan.	Complete.
23. The Committee recommended that the government work with the community sector to establish a screen for problem gambling when assisting clients. The government agreed in principle noting that asking a screening question for problem gambling to prompt disclosure and engagement with services is appropriate in many circumstances but not all. Such a question is not always appropriate, for example, when a person is seeking services because of sexual assault or domestic violence, or when services are for children and adolescents. Relationships Australia has developed a screening question and is disseminating it through the community sector. Relationships Australia promote the use of the one question screen “have you or anyone in your family ever had an issue with gambling” which is considered an appropriate screen for prompting further exploration with a client at a non‐gambling specific help service. The Commission continues to engage with the sector to improve awareness of problem gambling, including training programs and linkages with services.	A screening question has been disseminated by Relationships Australia to the community sector. The government will continue to optimise the appropriate use of the screening question, including through potential projects under the Problem Gambling Assistance Fund.	Complete.
27. The Committee recommended that the government discuss, through the Community Clubs Taskforce (the Taskforce), and with the Canberra Business Chamber, the potential benefit of a business diversification case manager for clubs as they diversify their business. The government agreed in principle noting that through the Taskforce it is providing practical help to those clubs looking to diversify their businesses away from gaming revenue. To date, the Taskforce has met with several clubs to discuss their redevelopment proposals and to provide assistance in navigating their way through government processes. It is not appropriate for the Government to be providing business diversification advice to clubs.	The Government continues its collaborative approach to assist ACT clubs, as per the Taskforce's Terms of Reference.	Complete.
28. The Committee recommended that the Government report to the Assembly annually on how the Government assists clubs to progress towards diversification of clubs activities and business model. The Government agreed stating progress reports on the activities of the Taskforce will be included in future annual reports.	Implementation of this agreed recommendation is underway with progress reports on the activities of the Taskforce to be included in future annual reports.	In progress.
29. The Committee recommended that the Government further investigate the liquor licensing system to ensure that it rewards low risk venues. The Government agreed stating that its current liquor licence fee structure takes a risk‐based approach that is reflected in the fees for different types of licensed premises. The Government is currently consulting with community, industry and key stakeholders (including the clubs sector) on possible further reforms to the Liquor Act 2010 to support a safer community and more efficient hospitality sector. The Government will maintain a risk‐based approach to regulation and fees for licensed premises.	As noted in the Government response, a risk‐based approach to regulation and fees for licensed premises will be maintained. In support of this, the Attorney-General released a Liquor Reform White Paper in April 2016 proposing to enhance the ACT's risk-based approach to liquor regulation (including licence fees). Findings of this paper are currently being analysed and will inform Government of next steps.	In progress.
30. The Committee recommended that the Government establish a cash input limit for Electronic Gaming Machines of $250. The Government agreed stating it will move to establish a cash input limit for Electronic Gaming Machines as recommended by the Public Accounts Committee. The cash limit will be progressed simultaneously with Recommendation 31. Any costs associated with modifications to machines will be the responsibility of the licensee.	The implementation of a cash input limit may have significant cost implications for industry. As a result, further investigation of this recommendation is required.	In progress.
31. The Committee recommended that if the cash input limit is agreed and implemented that the Government remove note denomination limits on Electronic Gaming Machines. The Government agreed stating in conjunction with implementation of a cash input limit, as agreed under Recommendation 30, the Government will repeal the current note denomination limit for Electronic Gaming Machines.	The implementation of a cash input limit may have significant cost implications for industry. As a result, further investigation of this recommendation is required.	In progress.
32. The Committee recommended that the Government move to an electronic‐based system for the reporting of Electronic Gaming Machine movements and any other activities rather than the current paper‐based system. The Government agreed in principle stating that in concert with its preliminary investigations into the feasibility of a Central Monitoring System (see Recommendation 33), the Commission is already progressing a move to greater use of electronic‐based systems for its regulation of electronic gaming machines through its Gaming and Racing System Upgrade Project (the database). The database assists the Commission to electronically track and notify gaming machine movements and authorisation changes; it does not, at this stage, accommodate electronic reporting by industry. The Government will continue to investigate options for greater use of electronic‐based systems for regulatory activities.	The use of lotteries "smart-forms" (also referred to as electronic applications) for trade promotions and raffles are now in use. Other opportunities for electronic-based systems for regulatory activities are being investigated.	In progress.
33. The Committee recommended that the Government investigate the feasibility of introducing a central, electronic, linked monitoring system for Electronic Gaming Machines. The Government agreed in principle noting it had already commenced preliminary investigations into the feasibility of a Central Monitoring System. Further investigations will be progressed in consultation with ClubsACT and the clubs.	Investigations into the feasibility of a Central Monitoring System in consultation with key stakeholders are underway.	In progress.
35A. The Committee recommended the Government refer to the Independent Competition and Regulatory Commission the establishment of a community facility pricing point for water. The Government agreed in principle noting that the ICRC was about to commence a review of the tariff structure for potable water services provided by Icon Water, with an issues paper expected for release by the end of November 2015. The ICRC has already received representations seeking consideration of community facility pricing points for water, and this matter will be considered further as part of the ICRC’s review. It is also important to note that if the ICRC determine a community pricing point for potable water should be introduced, the revenue that is lost by this reduction in price for community group users will ultimately need to be recouped through higher potable water prices for households.	The ICRC’s review of the tariff structure for potable water services provided by Icon Water is continuing to progress, with the most recent step being the release of a technical paper related to Marginal Cost Pricing. Within this review, the ICRC is considering the matter of the potential introduction of a community facility pricing point for potable water use. A draft report of the Review is expected to be released by the ICRC in September 2016, which will be followed by an opportunity for the community to make submissions on the basis of the draft report. The final report of the tariff review is expected to be released by the ICRC before the end of 2016.	Complete.
36. The Committee recommended that the Government work with the clubs sector to assist with the provision of a variety of recreational activities to meet the needs of the community, such as billiard tables, table tennis tables, darts and carpet bowls. The Government agreed stating its Community Sport and Recreation Development Program provides financial assistance to eligible sport and physical recreation organisations for outcome based projects, as well as programs and initiatives to support participation in active lifestyles through the delivery of quality programs and services for the benefit of all the Canberra community. Not‐for‐profit organisations are welcome to apply for these grants, and all applications will be assessed on relative merit. Further information is available at www.sport.act.gov.au/grants.	The Sport and Recreation Grant Program (inclusive of the Community Sport and Recreation Development Program) remains available to provide financial assistance to eligible sport and active recreation organisations for programs and initiatives to support participation outcomes. Through the 2016 program a range of recreational activities were funded, including but not limited to; table tennis (provision of new tables), bowls (new participation support program - Jack Attack) and tennis (online remote access to community tennis initiative). The 2017 Sport and Recreation Grant Program opens for applications in August 2016.	In progress.
39. The Committee recommended that the ACT Government should consider introducing zoning to establish entertainments precincts across Canberra, particularly around areas with clusters of multiple clubs to ensure that clubs are able to host events such as those with live music, as well as ensure that residents understand where they can expect to have slightly higher noise levels, and thus choose where to live accordingly. The Government agreed in principle noting the ACT already has clear noise zones with higher noise standards for city, town, group and local centres than residential areas. However, the Government recognises there is merit in reviewing the boundaries of the noise precincts to include entertainment precincts in commercial areas such as certain parts of town centres and group centres. This could mean that these areas of high‐density residential development would require new developments to have better noise attenuation measures as part of the DA process. There would be no need to amend the Territory Plan. The Government is considering possible future actions to more clearly define mixed use/entertainment areas in the ACT and inform residents of noise and commercial activity rules in these areas, which do differ from residential zones. The clear benefit of this for the ACT is that it provides an effective communication strategy in relation to noisy activities in a mixed‐use location. The Government is also cognisant that any future reforms arising from amendments to the Liquor Act 2010 may have noise implications for commercial zones. The Government will take these considerations into account when consulting community and stakeholders on possible zoning reform options.	As noted in the Government response, continuation of current assessment and approval processes will be maintained as the ACT already has clear noise zones with higher noise standards for city, town, group and local centres than residential areas. The community and stakeholders will be consulted on any possible zoning reform options.	Complete.
43. The Committee recommended that the Government, when reviewing all legislation and fees and charges, take into account the particular burden that legislation and fees and charges may have on small and medium clubs. The Government agreed stating it is committed to regulatory reform that minimises the burden of regulation on businesses including clubs, while still ensuring effective harm minimisation. The Government already considers the effects that legislation, fees, and charges may have on small and medium clubs. Recent reforms introduced to assist small and medium clubs include: redesigning payment requirements to the Problem Gambling Assistance Fund (PGAF), with smaller clubs now able to pay their liability to the PGAF on an annual basis in place of making monthly payments. This enables licensees to ‘opt‐in’ to the ability to pay in arrears and removes the burden for smaller clubs; and changes to taxation rates through the Gaming Machine (Reform) Amendment Act 2015. The tax‐free threshold on gaming machine revenue for clubs was raised from $180,000 to $300,000 per annum.	The Government will continue to consider the effects that legislation, fees and charges may have on small and medium clubs.	In progress.
44. The Committee recommended that the Government consider ways to reduce red tape for clubs such as the need to mail out ballot papers. The Government agreed, stating that it would continue to work proactively with all stakeholders to explore ways to reduce unnecessary red tape while maintaining the integrity of the regulatory regime and the existing problem gambling harm minimisation framework.	The Gaming Machine (Ballots) Amendment Regulation 2016 (No 1) commenced on 16 May 2016 and provides flexibility for clubs undertaking ballots of voting members. Membership ballots may now be conducted using electronic communication and clubs may engage a person or organisation to conduct ballots on their behalf. The Gaming and Racing (Red Tape Reduction) Legislation Amendment Bill 2016 was introduced into the Legislative Assembly on 9 June 2016. This Amendment Bill includes reforms that will allow interstate visitors to access clubs without being accompanied by a member; remove the requirement for gaming machine licensees to display licences and authorisation certificates; modify percentage payout signage requirements for gaming machines to an approved statement being displayed and clarifying arrangements to enable licensees to more easily quarantine gaming machine authorisations from use.	In progress.

Select Committee on Estimates 2015-2016 Report No.1 on the inquiry into Appropriation Bill 2015-2016 and the Appropriation (Office of the Legislative Assembly) Bill 2015-16

Recommendation No. and summary	Action	Status
1. The Committee recommended that all Questions Taken on Notice, not answered within the inquiry period be provided to the Clerk within 30 days from the tabling of this report. The Government agreed in principle noting it endeavours to meet the 30 day timeframe to respond to Questions on Notice, in accordance with section 118A of the ACT Legislative Assembly standing orders, for the majority of the questions taken on notice. From time to time, however, circumstances arise which make this deadline unachievable.	In 2015-16 all answers to Questions on Notice and Questions taken on Notice were provided to the Committee prior to the Estimates report being tabled on 4 August 2015.	Complete.
27. The Committee recommended that in the event the Treasurer presents in the Legislative Assembly a bill for an Appropriation Act for the appropriation for the Office of the Legislative Assembly relating to a financial year, and the appropriation is less than the “recommended appropriation” given to the Treasurer by the Speaker in accordance with section 20 of the Financial Management Act 1996, the Treasurer comply with both the intent and the spirit of section 20AA(2) of that Act. The Government agreed stating that while it considers it met both the intent and spirit of section 20AA(2) of the Financial Management Act 1996, it agreed to provide further explanations of its decisions in relation to the Office of the Legislative Assembly budget requests in future budgets.	The Treasurer presented the paper titled Budget 2015-2016 - Financial Management Act, pursuant to sections 20AA and 20AC – Statement of Reasons -Appropriation (Office of the Legislative Assembly) Bill 2015-2016 – Departure from Recommended Appropriations to the Legislative Assembly on 4 June 2015.	Complete.
28. The Committee recommended that in the event the Treasurer presents in the Legislative Assembly a bill for an Appropriation Act for the appropriation for an Officer of the Legislative Assembly relating to a financial year, and the appropriation is less than the “recommended appropriation” given to the Treasurer by the Speaker in accordance with section 20AB of the Financial Management Act 1996, then the Treasurer comply with both the intent and the spirit of section 20AC(2) of that Act. The Government agreed, stating that it considers that it met both the intent and spirit of section 20AC(2) of the Financial Management Act 1996, it agreed to provide further explanations of its decisions in relation to budget requests from Officers of the Legislative Assembly in future budgets.	The Treasurer presented the paper titled Budget 2015-2016 - Financial Management Act, pursuant to sections 20AA and 20AC – Statement of Reasons -Appropriation (Office of the Legislative Assembly} Bill 2015-2016 – Departure from Recommended Appropriations to the Legislative Assembly on 4 June 2015.	Complete.
29. The Committee recommended the ACT Government work with the Speaker to address concerns regarding the funding and administrative arrangements required to support the functions established under the Officers of the Assembly Legislation Amendment Bill 2013, including amendments to the Auditor-General Act 1996, and report to the Legislative Assembly on progress by the last sitting day in 2015. The Government agreed, noting it had recently obtained legal advice which clarifies these arrangements. In short, under the Financial Management Act 1996, the Speaker is able to commit public money by entering into a contract so long as there is agreement regarding which agency will make the payment from its appropriation. The Office of the Legislative Assembly is legally able to provide the Speaker with assistance in the functions established under the Officers of the Assembly Legislation Amendment Bill 2013.	Noting the Speaker's ability to commit public funds as described, the Speaker is able to put forward her recommendations for an appropriation for the Officers of the Legislative Assembly as part of the budget process. This input is subsequently considered by the Budget Committee of Cabinet in order to determine appropriate levels of funding for the Officers.	Complete.
32. The Committee recommended the ACT Government determine and report on how to measure the effectiveness of the 'One Government' reforms by the last sitting day of 2015 and report regularly thereafter. The Government agreed in principle, noting it will regularly report to the Assembly through the Annual Reports process.	ACT Government Directorates regularly report to the Assembly in their annual reports.	Complete.
34. The Committee recommended that the ACT Government should consider developing and launching an updated Aboriginal and Torres Strait Islander employment policy for the ACT Public Service. The Government agreed stating that the Employment Strategy for Aboriginal and Torres Strait Islander Peoples is being refreshed and expanded to include new whole of government initiatives that will provide directorates with increased support to reach their annual employment targets and meet the whole of government target by 2018-19.	Consultation is underway with directorates on the development of an Inclusion Policy for the ACTPS, taking into account individual directorates’ goals and commitments along with the CMTEDD Inclusion Initiatives	Complete.
35. The Committee recommended that the ACT Government provide further details on how the establishment and implementation of the iConnect platform is progressing. The Government agreed, stating that iConnect has three key platform components: Customer Transaction Portal – that will, over time, provide access to all ACT Government transactional services and provide: customisation - enables customers to choose which ACT Government transactions they want displayed on their view of the portal home page; personalisation – the Government will be able to tailor messaging to customer segments - for example, car owners can receive notices that vehicle registration is due, or parents will get notification of school specific information; and digital mailbox that offers an alternative to regular post. Customer Identity and Access Management – users authenticated online will be able to undertake transactions that currently need to be done face to face. Enterprise Integration – this platform will provide integration between government business line systems to deliver end to end services. The iConnect program is currently undertaking procurement activities for the digital capabilities that will enable the three components outlined above. The iConnect program is working closely with Access Canberra and key ICT projects across government to identify transactions that will go online once the technology is in place. The first transactions are forecast to go live in the fourth quarter of 2015-16.	In 2015 the iConnect program conducted two key procurement activities, a Request for Proposal for three technology platforms, and a Request for Quote for system integration services for wave 1. As a result iConnect secured the required digital capabilities to be able to provide a simpler and improved customer experience that will allow users to authenticate their identity online and have access to a range of easy-to-use transactions, bill payment services, notifications and reminders. Delivery of a rolling program of new user centred online services will commence from early 2016-17. Legal advice associated with the Territory Privacy Principles has delayed the scheduled 30 June 2016 release of services to the public into the new financial year.	In progress.
36. The Committee recommended that the ACT Government provide further details on how the rollout of public wifi across Canberra is progressing. The Government agreed stating that as at July 2015, there were 125 Wireless Access Points (external wifi transmitters) installed in central Canberra, including City East, City West, Braddon and New Acton. In addition, CBRfree is also available at over 40 wifi Hotspots in businesses across Canberra, including in locations at Weston Creek, Woden Town Centre, Tuggeranong Town Centre, Kingston Foreshore, Fyshwick and Mitchell. There have also been 25 indoor Wireless Access Points installed at EPIC for events at this venue. The town centres scheduled to receive CBRfree wifi but are currently not operating are: Belconnen, Dickson, Kingston, Manuka, Tuggeranong, Gungahlin, Weston, Woden and Bruce. Belconnen and Dickson will be completed by the end of October 2015, and Manuka will be completed in time for the Smart Parking trial scheduled for early 2016. All remaining town centres are on track to be completed by the end of the 2015-16 financial year.	The rollout of the CBRfree Wifi network across Canberra continued throughout 2015-16. The town centres of Dickson, Belconnen and Manuka were completed in October 2015 and Kingston, including Kingston Foreshore, was completed in March 2016. Beyond the scope of the original CBRFree Wifi footprint, the ACT Government is working closely with the Australian National Botanic Gardens to provide CBRFree Wifi at its Black Mountain site. During 2015-16 CBRfree Wifi was also made available at specific remote locations to support Floriade 2015 and Summernats 2016, and the ACT Government facilitated mobile wifi base stations to provide CBRfree coverage across Southwell Park in Lyneham to support the 2016 Kanga Cup. Remaining town centre sites in Tuggeranong, Weston Creek, Woden, Gungahlin and Bruce will be completed early in the second half of 2016.	In progress.
37. The Committee recommended that the ACT Government provide further details on the use of wifi for the trial of smart parking in the ACT. The Government agreed, noting that the manner in which the wifi network will be used in the smart parking trial is the subject of the current Request for Proposal (RFP) process (2015.25869.110). Section ‘7.8 Integration with CBRfree Wifi network’ of the RFP’s Statement of Requirements states that the Smart Parking solution should use the CBRfree Wifi network for data transmission.	The Manuka wifi network was commissioned in November 2015 and is providing the data transmission platform for the 12 month smart parking trial, which operates until 29 April 2017.	Complete.
41. The Committee recommended the ACT Government consider ways to support and develop the ‘sharing economy’ in the ACT, including how to improve the use of underutilised assets in the household, community, business and government sector. The Government agreed, stating it supports innovation and improved utilisation of assets within the context of security, insurance and fiscal capacity constraints.	Throughout 2015-16 the ACT Government has facilitated a number of programs and initiatives that support the principles of the sharing economy. In September 2015 the ACT became the first jurisdiction in Australia to introduce regulated ridesharing, offering ACT commuters a new form of flexible on-demand transport, enhancing competition and innovation in the transport industry. Ridesharing and third party taxi booking services can now operate in the ACT under conditions and oversight by Access Canberra, and allow ACT drivers to carry passengers through services such as Uber, OnTap and GoCatch. In April 2016 the ACT Government commenced a two year trial of car-sharing involving two car-sharing companies, GoGet and Popcar, providing access to fleet of 22 vehicles parked in specially marked places around the ACT. The ACT Government’s continued rollout of CBRfree Wifi allows Canberrans to connect and share via a free public wifi network, by providing technology that, amongst other things, allows people to connect and share ideas, information and services. CBRfree Wifi enhances Canberrans’ ability to use online services such as ridesharing and smart-parking services by providing fast, free Internet connectivity across Canberra’s major town centres. The ACT Government’s CBR Innovation Network is a Canberra hub geared towards the support and development of innovation and entrepreneurial activity. By delivering initiatives such as the GRIFFIN Accelerator, the KILN Incubator and the Entry29 co-working space the CBR Innovation Network provides access to Canberra’s world class higher education and research institutions and guidance from Canberra’s diverse business and innovation eco-system. The Network offers resources, networking and support to encourage business and economic growth through collaboration, mentoring and innovation, and is a launching pad for local entrepreneurs to maximise the global growth in sharing economy resources and ideas. Further to this, the ACT Government’s Innovation Connect program provides funding support to local early stage innovators and entrepreneurs, and is geared towards supporting local talent with ideas and business models that leverage the growing and changing global marketplace.	Complete.
45. The Committee recommended that the ACT Government provide the Legislative Assembly with an update by the last sitting day in October 2015, on progress finding suitable alternative sites for the Manuka Occasional Child Care Association (MOCCA) relocation. The Government agreed in principle, noting that it will continue to update the Assembly as this matter progresses.	The Government announced Blocks 33 and 39, Section 78 Griffith as the preferred site for MOCCA.	Complete.
46. The Committee recommended that the ACT Government update its Tourism 2020 strategy to consider the ten years to 2030 and take into account: accommodation; attractions; and events. The Government agreed stating the ACT’s Tourism 2020 strategy is part of the national tourism 2020 framework and will be reviewed and updated in that context.	The ACT's Tourism 2020 strategy aligns with the intent of the national 2020 framework which aims to double overnight visitor expenditure from $70 billion in 2010 to $140 billion in 2020. The goal for the ACT is to grow the total value of overnight visitor expenditure in the Territory to $2.5 billion by 2020. At the Tourism Ministers Meeting (TMM) in February 2016, Ministers noted that we’re over the half way point in the Tourism 2020 strategy and need to start looking beyond 2020. A review of Tourism 2020 will be undertaken and the proposed timeline is to present preliminary findings of the review of Tourism 2020 to Tourism Ministers at the next TMM.	In progress.
48. The Committee recommended that the ACT Government consider the provision of arts facilities in the Woden/Weston Creek area and Gungahlin. The Government agreed, stating it will work with community organisations in considering the provision of arts facilities across the Territory.	A Cultural Facilities Infrastructure Plan is being prepared by artsACT in consultation with the arts sector and the broader community. The Plan will review the location and distribution of existing arts facilities as well as consider demand for new facilities.	In progress.
50. The Committee recommended that the ACT Government, in conjunction with relevant stakeholders, promulgate a vision for Canberra’s CBD. The Government agreed in principle, noting that the City Plan stipulated a vision for the CBD. The Government, through the Coordinator General, Urban Renewal will deliver an action plan to progress this vision and to assist in the urban renewal of the CBD.	The Government has developed a City Action Plan, which outlines the Government’s vision for Canberra’s City Centre. It has been developed to support the City Plan and Brand Canberra. The objective is to stimulate private, community and creative sector activity by facilitating better and more frequent use of the public realm. It will also continue existing activities such as identifying opportunities for regulatory reform and infrastructure improvements.	In progress.
52. The Committee recommended that the Minister for Urban Renewal and Minister for Housing work as closely as possible on the redevelopment of public housing to ensure that residents are provided with consistent and timely information. The Government agreed, stating that close collaboration within Government is already occurring on the redevelopment of public housing.	Close collaboration within Government is continuing to occur on the redevelopment of public housing. Information is provided and services and support delivered by a small team comprised of both Public Housing Renewal Taskforce and Housing ACT staff. There is regular communication and coordination between the Urban Renewal and Housing Portfolios, including fortnightly briefings and meetings, inter-agency coordination through the Public Housing Renewal Steering Committee and ongoing sharing of information at an operational level.	In progress.
56. The Committee recommended that the ACT Government provide further information to the Legislative Assembly on the status of reported asbestos contamination at the dump site under Nudurr Drive Extension between Crace and Palmerston within 90 days of this report being tabled in the Assembly. The Government agreed.	The report on asbestos contamination at the former Palmerston/Crace landfill site was tabled in the Legislative Assembly on 7 April 2016.	Complete.
57. The Committee recommended the ACT Government closely monitor the first 12 months of Access Canberra and report to the ACT Legislative Assembly in March 2016 on its first 12 months of operation, including community awareness, engagement and satisfaction levels, organisational change and staff issues, and collaboration across ACT Government. The Government agreed in principle, stating Access Canberra is supportive of closely monitoring community awareness, engagement and satisfaction levels, and work has commenced on establishing baseline data to assist with this monitoring. The Government will report to the Assembly through the Annual Reports process.	The report on the first twelve months of operation of Access Canberra was tabled in the Legislative Assembly on 7 April 2016.	Complete.
58. The Committee recommended that the ACT Government establish performance indicators for the number of Working with Vulnerable People checks to be carried out each year. The Government agreed, stating that indicators regarding annual checks of Working With Vulnerable People registrations are currently captured as part of an existing Access Canberra performance indicator “Number of inspections conducted by Access Canberra”.	The Working with Vulnerable People (Background Checking) Act 2011 (the Act) commenced on 8 November 2012 and aims to reduce the risk of harm or neglect to vulnerable people in the ACT. This law requires individuals working in specific regulated activities and services to hold a registration with Access Canberra. The Act is being implemented over a 6 year period and as of November 2015 the following are deemed as regulated activities: Coaching and tuition; vocational and education training; clubs, associations and movements; migrants, refugees and asylum seekers. Access Canberra’s compliance inspection program includes a range of both proactive and reactive activities to ensure that individuals and organisations comply with the law affecting the relevant sectors mentioned. In 2015-16 Access Canberra completed 177 site inspections where 590 individual registrations were checked. This resulted in 20 contraventions being identified. These contraventions consisted predominantly of a failure by a registered person to produce their registration card and a small number of unregistered persons were identified. A further 58 desktop audits of employer organisations were conducted where 26,542 individual registrations were checked resulting in 519 contraventions being identified. These contraventions consisted predominantly of a failure to provide updated details of registered persons e.g. failure to provide details of married name to Access Canberra. Access Canberra applies a risk based compliance approach to ensure that resources are targeted to where the risks of harm are greatest therefore enabling proportionate compliance responses. Access Canberra encourages compliance through education and will apply escalating enforcement actions to those that demonstrate a disregard for the law and whose conduct has or is likely to cause harm. In this regard, of the contraventions identified during the compliance inspection program, Access Canberra through education and engagement obtained 100 per cent compliance.	Complete.
61. The Committee recommended that the ACT Government consider sensible and well-timed divestment of its holdings in fossil fuels. The Government agreed, stating it has an ongoing commitment to increase renewable energy sources, reduce the reliance on fossil fuels and reduce carbon emissions over time. In line with this, direct investment exposures will also be reduced over time. The Government will continue to periodically consider the responsible investment policy framework as part of examining all investment exposures. The framework will be adjusted as appropriate, with changes to exposures made progressively and prudently over time. This will be an ongoing program.	During the September quarter 2015, the Responsible Investment Policy framework was enhanced to incorporate new carbon risk criteria to reduce exposure to fossil fuel reserves, carbon emissions and carbon intensity in the Superannuation Provision Account shares portfolios. The framework will be adjusted as appropriate, with changes to exposures made progressively and prudently over time. This will be an ongoing program.	Complete.
80. The Committee recommended that the ACT Government update the Legislative Assembly on the outcomes of actions that are being taken to find suitable alternative accommodation for Gugan Gulwan. The Government agreed stating that the ACT Property Group has been working with Gugan Gulwan to gain a clear understanding of the group’s requirements. Four property options have been discussed with Gugan Gulwan since 2011; however, none of these sites were considered suitable by Gugan Gulwan. In reviewing the current available properties, the ACT Property Group has not been able to identify any properties that would meet Gugan Gulwan’s requirements that are likely to become available in the next few years. However, the organisation will continue to be considered when suitable properties become available.	Gugan Gulwan Aboriginal Youth Corporation operates from a former youth centre in Erindale, with space of 500m². The ACT Government has completed a number of improvements to their tenancy to support Gugan Gulwan at their existing centre. Accommodation Offers: Spaces offered at Pearce Community Centre, former Health Centre at Calwell and Erindale Business Park were not accepted as they were a shared tenancy. Sole occupancy at Tharwa Neighbourhood Hall was rejected because of distance and transport concerns and because of existing relationships in the area. The ACT Government is continuing to work closely with Gugan Gulwan to find suitable accommodation with particular focus on the south side of Canberra which is their preferred location.	In progress.
83. The Committee recommended that the ACT Government write to those public housing tenants affected by the public housing renewal program clearly detailing timeframes for their relocation. The Government agreed stating that the Public Housing Renewal Taskforce and Housing ACT have published relocation timeframes at www.act.gov.au/housingrenewal. Public housing tenants are being advised regularly of updates through notices and events.	All public housing tenants affected by the public housing renewal program have been contacted. Tenants are regularly advised of updates and events through notices. In addition relocation timeframes remain available at www.act.gov.au/housingrenewal. Housing ACT and the Public Housing Renewal Taskforce work closely with all public housing tenants to identify the most appropriate replacement housing for each of them, and to develop individual support plans.	Complete.
84. The Committee recommended that the ACT Government guarantee that tenants in a public housing asset included in the Asset Sales agreement with the Federal Government are able to be relocated into suitable replacement public housing prior to the sale of the asset. The Government agreed, noting that the proposed action is already included in Schedule A of the National Partnership Agreement with the Commonwealth Government on Asset Recycling.	No tenant will be made homeless as a result of the public housing renewal program. Housing ACT and the Public Housing Renewal Taskforce work closely with all public housing tenants to identify the most appropriate replacement housing for each of them, and to develop individual support plans. Tenants are supported to move home, and financial assistance is provided.	Complete.
85. The Committee recommended that the ACT Government explain to the Legislative Assembly its criteria for selecting the location of new public housing and social housing properties by the last sitting day in October 2015. The Government agreed in principle, stating it will regularly update the Assembly on the housing renewal program.	Regular updates have been provided to the Legislative Assembly during 2015 and 2016. In particular, a detailed Ministerial statement was tabled on 19 November 2015, providing details about the replacement housing being developed as part of the public housing renewal program.	Complete.
86. The Committee recommended that the ACT Government identify to the Legislative Assembly the standard costings they use for a public housing property replacement cost by the last sitting day in October 2015. The Government agreed in principle, stating it will regularly update the Assembly on the housing renewal program.	Regular updates have been provided to the Legislative Assembly during 2015 and 2016. In particular, a detailed Ministerial statement was tabled on 19 November 2015, providing details about the replacement housing being developed as part of the public housing renewal program.	Complete.
87. The Committee recommended that the ACT Government identify to the Legislative Assembly how many one, two, three or four or other bedroom properties they are planning to build under the public housing renewal program, by the last sitting day in October 2015. The Government agreed in principle, stating it will regularly update the Assembly on the housing renewal program.	Regular updates have been provided to the Legislative Assembly during 2015 and 2016. In particular, a detailed Ministerial statement was tabled on 19 November 2015, providing details about the replacement housing being developed as part of the public housing renewal program.	Complete.
88. The Committee recommended that the ACT Government guarantee that the total stock of public housing in the ACT will not fall below the level as at 30 June 2014 of 10,848 dwellings, as per the Asset Sales agreement. The Government agreed, noting it has committed to maintaining public housing stock numbers over the life of the program under the Asset Recycling Initiative Agreement with the Commonwealth Government; this is outlined in Schedule A of the National Partnership Agreement on Asset Recycling.	The ACT Government has committed to maintaining public housing stock numbers over the life of the public housing renewal program under the Asset Recycling Initiative. 1,288 replacement housing dwellings will be developed to contribute to the public housing portfolio. Housing ACT and the Public Housing Renewal Taskforce work closely with all public housing tenants to identify the most appropriate replacement housing for each of them, and to develop individual support plans. Some tenants may choose to stay in their current community or to move to an area which better matches their needs and preferences. The new public housing will be available for all eligible tenants, and will not be limited to those who are moving from the current multi-unit properties.	Complete.
93. The Committee recommended the ACT Government consult more closely with the affected parties in the Telopea Park/Manuka Occasional Child Care Association (MOCCA) land swap, to investigate in detail what other options might be available. The Government agreed, stating that a significant number of alternate options have been considered over the past few years and reconsidered in the past few months. The Government will continue to progress investigations into alternative locations. The two sites identified for detailed investigations are Block 5 Section 36 Forrest and Block 33 and 39 and part Block 34, Section 78 Griffith. The Government will consult with stakeholders of the site that is decided to be the most suitable for the Telopea Park/ MOCCA, including on any public realm changes such as road, parking and traffic arrangements. The key considerations in continuing investigation of these sites are development parcel size, traffic, access and parking options, and location compared to the existing MOCCA site.	The Government has announced that MOCCA will not need to move until 2020. Work is continuing with MOCCA on preparing for their relocation and further community consultation will occur as the move becomes closer.	In progress.
110. The Committee recommended that the ACT Government provide clear definitions for counting staff numbers including head count, fulltime employees, fulltime employees (ACT funded) and fulltime employees (externally funded) and fulltime employees (all funding sources), full time equivalents and agreed abbreviations. The Government agreed in principle, noting the only term used in relation to staffing in the Budget papers is “Full-Time Equivalents” and this is defined in the on-line Readers Guide to the 2015‑16 Budget. Other definitions and abbreviations are also contained in the Glossary which is at Attachment B to the Readers Guide.	Definitions of these key terms have been consistently reported in the annual State of the Service Report: Workforce Profile section.	Complete.
127. The Committee recommended the ACT Government develop a policy to address recruitment issues, such as lateral transfers and advertising of positions, to ensure the most equitable outcomes for applicants and to obtain the best staffing outcomes for the Government. The Government agreed in principle, stating that in February 2015, a project reviewing service wide human resources policies commenced. Existing recruitment policies are being reviewed as part of this project.	The ACT Public Service Recruitment Guidelines were reviewed and updated in 2015 to reflect the current ACT Public Service (ACTPS) recruitment context and address recommendations arising from the 2013 Auditor-General’s report no. 8 of 2012: Australian Capital Territory Public Service.	Complete.

Standing Committee on Public Accounts Report No.16 - Review of Auditor-General’s Report No.4 of 2013 National Partnership Agreement on Homelessness

Recommendation No. and summary	Action	Status
8. The Committee recommended that the ACT Government, in recognition of the relationship between homelessness and housing affordability, further exercise its discretion over land release and planning as part of its response to homelessness. The Government agreed stating the response to be led by CMTEDD. Ensuring access to affordable, public and supportive housing is a key priority in framing the ACT Government’s four year indicative land release program. Work is currently underway to ensure the 2016-17 to 2019-20 program facilitates the provision of affordable housing choices. This includes identifying Community Facilities sites which may be suitable for public and supportive housing.	The current indicative land release program identifies a range of sites to be released over the next four years for affordable housing. These sites include opportunities for the development of new public housing stock, new community rental properties, and affordable home purchase. Additional public housing stock and community rental opportunities play an important role in providing pathways out of homelessness.	In progress.
9. The Committee recommended that the ACT Government should make representations in inter-governmental forums, such as those provided under the COAG, that present arrangements providing for negative gearing to be considered so as to improve housing affordability. The Government agreed noting response led by CMTEDD. Within the intergovernmental forums, a range of options to address housing affordability are being reviewed that focus on greater access to affordable housing, increasing supply and better access for vulnerable people to social housing. These options are being considered in the broader context of the national debate on economic reform, taxation and revenue issues ensuring a fair and equitable outcome for jurisdictions.	CMTEDD is represented at the COAG working group and work is being progressed in relation to attracting institutional investment in affordable rental housing.	In progress.

Standing Committee on Public Accounts Report No.17 Review of Auditor-General’s Report No.8 of 2013: Management of Funding for Community Services

Recommendation No. and summary	Action	Status
4. The Committee recommended that the CMTEDD Audit Committee should conduct an internal audit on community services funding management within the next 12 months and create a schedule for future internal audits. The Government agreed in principle, stating the CMTEDD Audit and Risk Committee will consider conducting an internal audit of CMTEDD community services funding management arrangements as part of its regular six monthly review of the current audit work program for 2015-16 and the out-year internal audit programs. The decision will be based on the assessed risk and impact to the directorate and ACT Government.	There have been considerable changes to the directorate since this report was completed in 2013 and some of the identified risks have been addressed. The CMTEDD Audit and Risk Committee has considered the review of community services funding and based on the assessed risks and impact has included it on the 2016-17 internal audit program.	Complete.
5. The Committee recommended that the Government update the Assembly before the conclusion of the Eighth Assembly and provide a current status, and plan for future developments, on each directorate’s progress towards managing grant processes online. The Government agreed to provide an update on the rollout of online grants management systems before the end of the Eighth Assembly.	The Minister for Economic Development updated the Assembly on 9 August 2016.	Complete.

Standing Committee on Public Accounts Report No.21 – Review of the Auditor-General’s Report No.5 of 2014: Capital Works Reporting

Recommendation No. and summary	Action	Status
1. The Committee recommended that the ACT Government provide the Legislative Assembly with an update on the implementation of all recommendations made by the Auditor-General no later than the last sitting day in May 2016. The Government agreed to the recommendation of the Standing Committee on Public Accounts Report No 21.	The Government tabled the Legislative Assembly Implementation Update on the recommendations from the Auditor-General’s Report No.5. Capital Works Reporting on 3 May 2016.	Complete.

Standing Committee on Public Accounts Report No.22 – Review of the Auditor-General’s Report No.1 of 2015: Debt Management

Recommendation No. and summary	Action	Status
2. The Committee recommended that the ACT Government inform the ACT Legislative Assembly by the last sitting day in May 2016 as to the parameters for its review of existing debt management processes—with particular reference to: (i) whether the discussion paper being developed by Shared Services for the purposes of ‘commencing dialogue on the matter with the directorates’ is complete—and if not, expected completion date; (ii) detail on specific review milestones; and (iii) expected timeline for completion. The Government agreed stating dialogue on this matter has commenced in a number of governance forums. External debt collectors/ purchasers and regulators have also been consulted. The discussion paper referred to in the recommendation has been evolving during the course of these discussions and will now be in the form of a paper for consideration by the ACT Public Service Strategic Board in June 2016. The paper will provide options for a targeted, sequenced and cost effective implementation of a more centralised model of end-to-end debt management within the ACT Government. The paper will take into consideration the complexities and constraints associated with the implementation of the proposed strategies, for an informed decision. Debts managed by the ACT Revenue Office will not be covered within the scope of this paper.	An agenda paper will be included on the Strategic Board’s forward rolling agenda prior to the end of 2016. Shared Services is proposing to undertake a limited scope, phased pilot program with a number of directorates. The pilot program will help shape the development of a model to deal with external general debt management and underpin a future debt management framework. This will include exploring arrears management and debt recovery management for ACT Government entities.	In progress.

Auditor-General Reports

Auditor-General Report No.1 of 2015 – Debt Management

Recommendation No. and summary	Action	Status
3 Consideration of better practice initiatives (Chapter 4) ACT Government entities who manage non-ACT Government debts, and do not have a low risk with respect to the collection of this revenue, should assess their debt management practices against better practice, and modify their practices accordingly. The Government agreed stating it will require agencies to review their debt management practices once the guidance on the general principles of debt management is made available by CMTEDD. Agencies will be required to consider the principles outlined in the guidance as well as relevant inter-jurisdictional best practices to determine whether changes are required to their Director‑General Financial Instructions. The potential application of better practice models must be analysed by agencies from a number of perspectives including risk, cost, IT capabilities and impact on efficiency, to determine whether it is worth pursuing. The review will also be influenced by any underlying policy or legislation and social sensitivities.	Preliminary research into a broader debt management framework for ACT Government has been included in a paper and CMTEDD is also considering current debt management practices against a better practice model at the whole-of government level. This paper will be presented to the Strategic Board for endorsement of the road map for the overall improvement of the collection level of external debts.	In progress.
5 Financial Reporting of non-ACT Government Debts (Chapter 4) The Chief Minister, Treasury and Economic Development Directorate (Shared Services Finance) should enhance their debt management reporting to ACT Government entities by separately reporting on debts owed by non-ACT Government entities. The government agreed in principle noting that under the existing arrangements Shared Services report on a monthly basis to a collaborative forum between Shared Services and directorates, on debt management. Shared Services will explore the technical feasibility of providing enhanced debt management reporting from within the government’s financial management systems to include relevant information, whether within the existing Oracle system or a possible future upgrade.	Shared Services Finance has enhanced debt management reporting to ACT Government entities by separately reporting the debts owed by non-ACT Government entities. These reports are sent to the Strategic Finance areas within the directorates on a monthly basis.	Complete.

Auditor-General Report No.4 of 2015 – ACT Government Support to the University of Canberra

Recommendation No. and summary	Action	Status
1. The ACT Government should require the University of Canberra (UC) to provide an independent credit rating from a recognised credit rating agency before considering any further financial or other support for the UC. The government agreed in principle stating that any future loans or credit facilities offered by the ACT Government would be dependent on UC’s future financial plans, and associated extent of the potential increase in financial liabilities. A credit rating is one tool available in the overall due diligence/risk assessment process, and attainment by UC of a high credit rating would not necessarily be the sole basis for support of a new borrowing or borrowing limit. Any future assessment by the ACT Government (subject to the specific details) will likely warrant the utilisation of specialist external advice.	No further action required at this time.	Complete.
2. The ACT Government should review the UC’s performance in providing affordable accommodation to students against objectives and outcomes sought by the provision of ACT Government funding. The government agreed in principle noting the short period that much of the accommodation has been operating for, it is considered premature to review the projects at such an early stage. Nonetheless, the government will continue to monitor performance and undertake reviews at an appropriate time.	The government considers that the timing is now appropriate to review the impact of National Rental Affordability Scheme (NRAS) on student rental affordability. This review will include analysis of average rents on pre-NRAS UC student accommodation and the 600 new dwellings now in operation under the scheme. To be undertaken and completed by 30 June 2017.	In progress.
3. The Chief Minister, Treasury and Economic Development Directorate should monitor risks to the Territory associated with the UC’s debts and its capacity to repay its debts and brief the Chief Minister and Treasurer on the effectiveness of the UC’s strategies to address the potential risks. The government agreed stating the current remaining loan agreement with the ACT Government imposes a range of reporting obligations on UC for the objective of assessing financial risks and capacity to repay debt.	In December 2015 the UC repaid in full all of its outstanding Territory loans. At that time the Treasurer approved a new borrowing limit and funding source arrangements for the UC. A condition of the borrowing limit approval is a requirement for the UC to continue to provide reporting twice a year in relation to its financial capacity, outstanding debt and capacity to meet its debt servicing obligations to support the ongoing monitoring requirement.	Complete.
4. The ACT Government and UC should assess the level of ACT Government support that has been provided for the purpose of the NRAS and make any necessary adjustments should a shortfall occur in the provision of student accommodation against the target. The government agreed. Given NRAS is a 10 year scheme with contributions determined by a number of variables over time, the ACT Government will assess the level of support that has been provided and whether adjustments are required, at the end of the NRAS period.	No further action required at this time.	Complete.

Auditor-General Report No.10 of 2015 – 2014-15 Financial Audits

Recommendation No. and summary	Action	Status
Recommendation 1 – System Vendor Support For Operating Systems The Chief Minister, Treasury and Economic Development Directorate should develop and foster the implementation of a whole of government strategy to guide the upgrading of operating systems for which vendor support has ceased. This should include specifying when upgrades are to occur. The Government agreed stating Shared Services ICT (SSICT) has a funded program underway to upgrade servers that are currently on end of life operating systems. This is being done in consultation with directorate representatives of the business systems hosted on those servers, to ensure an upgrade path for those business systems is in place. SSICT has arranged ongoing vendor patching for any security vulnerabilities for its end of life operating systems.	SSICT maintains lifecycle information relating to currency of operating systems and hardware. The strategy to reduce the number of unsupported operating systems has currently resulted in a significant reduction in the number of servers from 265 to 55. SSICT will continue to work proactively with directorates to further reduce unsupported operating systems, although some constraints will continue to exist due to compatibility issues between legacy software and newer operating systems.In these cases, SSICT will work closely with the specific business units to offer alternate solutions where possible.	Complete.
Recommendation 2 – Externally Hosted Websites The Chief Minister, Treasury and Economic Development Directorate should develop and foster the implementation of a whole of government strategy for managing security vulnerabilities relating to externally hosted websites. The Government agreed noting three separate documents were developed in line with the Cloud Policy to replace the 'Website Development and Management Standard'. These documents reflect the requirement for vendor agreements to allow the ACT Government, or its representatives, to conduct security assessments, including penetration testing. SSICT Security continues to offer penetration testing services for all externally hosted systems at no cost. Going forward, future service level agreements within vendor agreements will have a clause which states that ICT Security is permitted to perform security testing, including penetration testing.	The whole of government ICT security policy and strategy has been updated to reflect the need for security plans for Internet facing systems and Procurement Capital Works are aware of the need for security involvement in outsourced ICT investments. SSICT works proactively with the directorates to ensure the use of externally hosted facilities meets requisite security levels. This approach is working well for new websites, however many legacy websites have not been addressed. To address this exposure, SSICT are working with directorates to undertake vulnerability assessments of these legacy websites. Additionally, the Australian Government’s Cyber Security Operations Centre regularly scan all .gov.au domains and provide alerts to SSICT if they identify an exposure.	Complete.
Recommendation 3 – Alternative Information Technology Infrastructure Arrangements The Chief Minister, Treasury and Economic Development Directorate should develop and foster the implementation of a whole of government strategy for alternative information technology infrastructure arrangements for critical systems. The Government agreed in principle noting all new government critical and business critical systems include redundant infrastructure. Some older systems were not designed or funded for redundancy and Shared Services is working with directorates to ensure redundancy is included in the next upgrade. All critical business systems are identified and almost all have a business continuity/disaster recovery plan. Responsibility for the funding of business systems, including disaster recovery capability, lies with directorates. SSICT will endeavour to work with directorates to ensure infrastructure redundancy is addressed for all new and existing critical business systems.	Alternative infrastructure arrangements are being addressed by the ACT Government Cloud Computing Policy. The policy provides direction to ACT Government Directorates to consider and generally favour cloud solutions in meeting their ongoing needs for business applications. Under the Cloud Program, SSICT has implemented a Microsoft Azure (cloud) infrastructure-as-a-service environment and is in negotiation with another third party provider as an additional cloud infrastructure provider. In addition, SSICT continues to promote the implementation of high availability solutions leveraging existing dual data centre designs.	Complete.
Recommendation 5 – Business Continuity and Disaster Recovery Arrangements The Chief Minister, Treasury and Economic Development Directorate should develop and foster the implementation of a whole of government policy on business continuity arrangements, which provide assurance that critical systems are operating and available when required and restored in a complete and timely manner in the event of a disaster, disruption or other adverse event. The Government agreed stating SSICT is working in conjunction with directorates to identify their business critical and government critical systems, and formulate work plans to test their backups and recovery arrangements. SSICT has business continuity and disaster recovery plans in place with respect to ICT infrastructure - for example, servers, storage and networking equipment located in the Territory’s data centres. Systems are in place which monitor infrastructure, and proactive intervention is a key support tool. In the event of an adverse occurrence affecting multiple business systems, these applications are restored as per their criticality marking.	SSICT have prepared a Business Continuity Plan and an ACT Government ICT Disaster Recovery Plan. Both these Plans undergo regular testing.	Complete
Recommendation 6 – Business Continuity and Disaster Recovery Arrangements ACT Government agencies should have business continuity plans and disaster recovery arrangements that are up‐to‐date. The Government agreed stating protocols have been thoroughly reviewed and are tested annually, with outcomes documented, reported and rectification actions suggested. Shared Services ICT has implemented a 'virtual server' data backup/restoration environment, improving business continuity for all critical systems.	The ICT Business Continuity Plan (BCP) and Disaster Recovery Plan are current and available on the Shared Services Intranet. These items are due for review at the end of 2016. Directorates are responsible for developing and testing their own BCP in the event of system failure.	Complete.

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