Achievements

In leading the coordination of across government strategy, policy development and service delivery during 2016-17 CMTEDD supported the operation of Cabinet and its Sub Committees, and also the Chief Minister at intergovernmental forums including COAG. This included the provision of across government policy advice on national reform initiatives such as the National Health Reform Agreement, National Disability Insurance Scheme, Regulatory reforms and school funding, as well as managing within the Intergovernmental Agreement framework, the flow of federal funding to the ACT totalling $2.9 billion (approximately 40 per cent of ACT general government sector revenue in 2016-17).

The directorate assisted the Government’s delivery on a range of policy commitments, including implementation of stage 2 of the government’s tax reform program; establishing the Office for LGBTIQ Affairs within the directorate; release of the ACT Digital Strategy to deliver three key digital priorities for Canberra: growing the digital economy, delivering digital services and building digital foundations; and launching the ACT International Engagement Strategy and the ACT International Education Strategy.

CMTEDD continued work in support of the Government priority of strengthening the Canberra economy. This included the delivery of Singapore Airlines direct international flights between Singapore, Canberra and Wellington from 20 September 2016, implementation of Confident and Business Ready: Building on Our Strengths, and the signing by the Chief Minister of the ACT-NSW Memorandum of Understanding (MoU) for Regional Collaboration with the NSW Premier and a MoU with the Canberra Region Joint Organisation (CBRJO) with priorities focussing on economic development activities.

CMTEDD also hosted a range of entertainment, sporting events and celebrations during the year, ranging from Floriade and Floriade NightFest 2016, New Year’s Eve celebrations with live bands and fireworks, to the hosting of 38 high profile matches at GIO Stadium and Manuka Oval that attracted over 430,000 patrons.

In leading and building an innovative and agile ACT public service, CMTEDD implemented the Shared Capability Framework, which describes the skills, knowledge and behaviour that can be expected of every ACT public servant at all levels and in every workplace across the service. Supported by whole of government innovative insurance and injury management strategies, a 25 per cent worker’s compensation premium rate reduction for 2017-18 was achieved, and a framework for the adoption of cloud services across government was established.

CMTEDD continued to work to provide easier, simpler and faster ACT Government services. Access Canberra shopfronts, contact centre and website were used by Canberrans more than 13 million times, with a 91 per cent satisfaction rating. Shared Services delivered quality outcomes with an emphasis on process improvement and customer service, including completion of an analysis of payroll processes and commencement of a program of improvements to minimise risk and enhance end-to-end payroll processing and system automation, and the launch of a pilot of a new Shared Services website with over 130 paper based forms digitised with automatic workflows.

The directorate also supported activities relating to the ACT Election on 15 October 2016 that included:

  • preparing the Under Treasurer’s 2016 Pre-Election Budget Update (PEBU), released on 15 September 2016;
  • administering the election costings process, as set out in the Election Commitments Costing Act 2012, completing 151 costings for the three primary political parties in the ACT – the ACT Greens, the ACT Labor Party, and the Canberra Liberals, over the period 18 August 2016 to 13 October 2016;
  • providing briefings to incoming Ministers; and
  • providing administrative support to incoming and outgoing Ministers and their staff.