Chief Minister, Treasury and Economic Development Directorate

The Chief Minister, Treasury and Economic Development Directorate (CMTEDD) continues to be committed to ensuring open, proactive and meaningful communications and community engagement.

As demonstrated in the engagement activities outlined below, CMTEDD works closely with stakeholder groups through a range of forums and to engage with the broader community on a number of different topics including events, skills-needs, Access Canberra service delivery and the ACT Budget consultation process.

Following on from the introduction of the Our Canberra monthly regional newsletter, which is a key channel to inform Canberrans about government services, programs and events, in 2016 CMTEDD introduced a new digital engagement platform, the Your Say website (www.yoursay.act.gov.au). The site is designed to complement the traditional face-to-face methods of engaging with our community and allow Canberrans to have their say easily on topics and issues that matter to them. The website offers a range of tools such as quick polls, the ability to leave short comments, mapping and visioning tools and the opportunity to embed interesting video and photography. The Your Say website has provided a useful tool for other ACT Government directorates and CMTEDD is looking to continually develop the platform to better meet the needs of the community and government.

CMTEDD is committed to improving community engagement practices and will lead a Whole of Government reform process in 2017-18 to introduce more deliberative practices and measures to ensure a more diverse range of voices are heard and considered in government decision making. Across government there will be trials of deliberative democracy processes. CMTEDD will pilot a citizens’ jury to consider improvements to the Compulsory Third Party motor vehicle insurance scheme.

Chief Minister’s Stream

Access Canberra

Project

Summary

Customer Satisfaction Survey

In February and March of each year Access Canberra conducts a customer satisfaction survey. This engagement allows Access Canberra to report on its “no wrong door” service delivery approach, which aims to make it easier for businesses, community groups and individuals to get their business done in the ACT. For the customer survey undertaken in 2017, 603 individuals and 386 business were surveyed and:

  • 77 per cent of survey respondents were aware of Access Canberra (up from 51 per cent in 2016)
  • 91 per cent of customers are happy with Access Canberra’s customer service (up from 87 per cent to 2016 result)
  • 95 per cent of people said it is easy to do business with Access Canberra. This was a 4 per cent improvement from 2016, indicating Access Canberra is making it easier to do business with government.

Client Assessments Surveys

Access Canberra conducts client assessments for compliance areas every week via phone or email. In this case the clients are those people that compliance inspectors have dealt with in their day to day work. The questions asked while conducting the survey reflect the Access Canberra principles of engagement and education.

Each quarter a report is compiled with the overall findings of the survey as well as the results for each business unit. From this information Access Canberra is able to determine where they are doing well and where they might improve.

Each quarter’s results are compared with the previous quarter by way of a graph. In the 2016-17 reporting period approximately 3,826 clients were contacted to participate with a 95 per cent satisfaction rate.

Building Regulatory Advisory Committee

The Building Regulatory Advisory Committee provides an opportunity for the building industry to review proposed legislative changes and to provide independent industry advice to the Minister on proposed changes. The Committee meets five times per year and comprises of members who represent a variety of interests and participants from the building industry in the ACT.

Safety Video Steering Committee

The Safety Video Steering Committee has been established to provide an opportunity to draw views and opinions across the government and the ACT construction industry in relation to work health and safety issues. This assists Access Canberra to communicate with relevant stakeholders on safety matters aimed at minimising safety incidents in the ACT. The Steering Committee met on eight occasions and comprises of members from the construction industry, unions, training organisations and the ACT Government.

Crane and Plant Safety Consultative Committee

WorkSafe ACT and the Construction Forestry Mining Energy Union (CFMEU) established the Crane and Plant Safety Consultative Committee with the objective to develop a Crane Operations Code of Practice specific to the ACT. The inaugural Crane and Plant Safety Consultative Committee meeting was held in June 2017 and the committee will meet on a monthly basis in the initial stages.

The committee will comprise of 50/50 representations of crane companies operating in the ACT and construction workers, along with representatives from WorkSafe ACT and the CFMEU. The committee will be driven by industry input on changes and compliance with safety standards for all crane operations and lifting works in the ACT. The forum will also be an opportunity for information sharing on best practices and education of changes to legislation, codes of practices and Australian Standards.

Re-accreditation of the Asbestos Awareness Course

In July 2014, the ACT Government made it mandatory for all construction workers to undertake training in the Asbestos Awareness Course - 10314NAT. The Asbestos Awareness course is accredited by Australian Skills Quality Authority to ensure that the course is nationally recognised. The course is due for re-accreditation in October 2017. In preparation a workshop was held with Registered Training Organisations licensed to the deliver the course to review and provide comment on the unit of competency and training resources.

NSW/ACT Cross Border Breakfasts

SafeWork NSW and WorkSafe ACT established the NSW/ACT Cross Border Construction Project 2016-19. The project aims to increase coordination and cooperation between jurisdictions at a number of levels in order to further develop the safety culture in the construction industry. Cross border inspections are held quarterly.

In December 2016, the ACT Work Safety Commissioner and the NSW Cross Border Commissioner launched the initiative at an industry breakfast attended by 230 participants from the construction industry.

The first week of site inspections for the NSW/ACT Cross Border Construction Project in 2017 were held in April, culminating with a breakfast at the Canberra Institute of Technology (CIT) High Risk Training Facility in Bruce, which was attended by 120 construction industry workers.

Australian Taxation Office Real Property Third Party Reporting and ACT Revenue Office Data Collection Requirements

As a result of an Australian Government initiative to maintain a register of foreign land ownership and changes to the way stamp duty is collected, from 1 July 2017 the ACT is required to collect additional data when some land title transactions occur.

In coordination with the ACT Revenue office the communications approach focused directly on informing key stakeholder groups about the collection requirements and changes to land title registration processes.

The land titles office held two workshops with the Property Law Committee seeking feedback and recommendations and culminating with a presentation to the wider ACT Law Society.

Land Titles Modernisation Project

Access Canberra is upgrading its land titles system to a new Integrated Land Information System (ILIS). The upgrade will modernise the way transactions are processed and provide industry and the public increased access to online services.

The first activities included engagement with the ACT Law Society to raise awareness of the changes and highlight industry benefits of the new system.

Increased industry consultation with a focus on education and training is proposed for 2017-18 to assist stakeholders to navigate and use the new system.

ACT Gambling and Racing Commission

Project

Summary

Problem Gambling Assistance Fund Advisory Committee

The Problem Gambling Assistance Fund Advisory Committee provides advice and oversight of the projects administered under the Fund.

Its six members include representatives from ACT gambling providers, the community sector and ACT Government. It meets as necessary, generally on a quarterly basis, to discuss current and potential future projects under the fund.

Community Contributions Efficiency Review

The Commission conducted a review of the efficiency and effectiveness of the community contributions scheme. In undertaking the review, the Commission consulted with key stakeholders including other areas of the ACT Government, gaming machine licensees and community organisations on the current operation of the scheme.

Gambling Harm Awareness Week

In October 2016, the Commission took the lead in facilitating events and information forGambling Harm Awareness Week.

In association with the ACT Gambling Counselling Service, ClubsACT, Casino Canberra and TABCorp, the Commission raised awareness of the harm that can be associated with gambling through online resources and messages, information available in venues and through community groups and on social media.

Previously called Responsible Gambling Awareness Week, the change in title reflects the Commission’s commitment to a public health approach to gambling.

Communications

Project

Summary

Pop‐up Cabinets

In 2016‐17, ACT Government Cabinet members hosted two Pop‐up Cabinets.

These events are an opportunity for Cabinet to meet with Canberrans in their local area to discuss the issues that matter most to them.

The Woden Pop-up Cabinet was held on Thursday, 25 May 2017 and included:

  • Minister Stephen- Smith attending the Woden NDS Disability Sector forum
  • Chief Minister Andrew Barr and Deputy Chief Minister Yvette Berry visiting Malkara School and Melrose High School
  • Minister Rattenbury hosting a Facebook Live event in Woden Town Square
  • Ministers visiting the new ACT Health and Access Canberra buildings in Woden
  • A roundtable discussion on Woden Urban Renewal with Minister Gentleman and Minister Stephen-Smith.

The Tuggeranong Pop-up Cabinet was held on Tuesday, 30 May and included:

  • Chief Minister Andrew Barr and Minister Fitzharris visiting Anketell Street as well as meeting students and staff at CIT Tuggeranong
  • Minister Gentleman and Minister Ramsay visiting the Tuggeranong Town Centre Ambulance Station
  • Minister Stephen-Smith visiting the Tuggeranong Child and Family Centre
  • Minister Berry and Minister Gentleman opening the renovated pavilion at Gowrie
  • Minister Berry and Minister Ramsay visiting classes at Erindale College.

These Pop‐up Cabinets enable ACT Government Ministers to meet with individuals, businesses, community organisations, teachers, students, nurses, emergency services personnel and many others to discuss the issues that matter to them, and to see firsthand the important work that goes on throughout the community in a range of different sectors.

Numberplate Slogans

In October 2016, the ACT Government invited Canberrans to submit their ideas for a new numberplate slogan. There were 1,875 ideas submitted.

A panel shortlisted the ideas and ten options went to a public vote in January 2017 through the Your Say website.

The engagement received widespread media coverage and was promoted via the ACT Government Facebook page. More than 8,800 votes were received to identify Canberra’s favourite new numberplate slogan and existing slogan.

As a result of the vote the ACT’s new numberplate slogan is: Canberra –The Bush Capital. The most popular existing slogan, Canberra – The Nation’s Capital is also being kept. Canberra drivers will be able to choose between the two slogans when they come into circulation later in 2017.

Independent Competition and Regulatory Commission

Project

Summary

Public Forums (aka ‘Fora’)

During 2016-17, the Commission held public forums into its water and sewerage services tariff structure review and its draft decision on retail electricity prices. At both forums individual consumers, business and community groups attended.

Submissions sought

During 2016-17, the Commission sought submissions from the community on its:

  • review into tariff structures for water and sewerage services pricing
  • investigation into retail electricity prices for 2017-20
  • issues paper for its investigation into water and sewerage services prices for 2018-23
  • review of Icon Water’s proposed Capital Contribution Code.

Long Service Leave Authority

Project

Summary

Long Service Leave Registration and Entitlement Payments

The Authority administers the portable long service leave schemes of four industries in the ACT: the building and construction industry; contract cleaning industry; community sector industry; and the security industry.

The Authority provides assistance to portable long service leave scheme employers to complete their registration, quarterly returns and payments throughout the year. It also provides information to all employers in the administered schemes regarding changes to levy rates and legislation. The Authority  regularly engages with key industry stakeholders through a variety of workshops and forums.

The Authority provides assistance to portable long service leave scheme employees by answering their inquiries and helping with their long service leave entitlement claims. Presentations are conducted to industry and CIT apprentices from time to time to ensure apprentices are aware of their benefits  under the Long Service Leave (Portable Schemes) Act 2009.

Office Of The Chief Digital Officer

Project

Summary

iConnect Program – ACT Digital Account

To assist in the development of the ACT Digital Account, the iConnect Program conducted one-on-one useability testing sessions with a total of 24 members of the community, with a broad representation of age, ethnicity, gender, disabilities and varying levels of digital literacy.

Participants were observed using mobile, desktop and laptop devices and disability assistance technologies to navigate online services and provide verbal feedback as they explored the system. This technique enabled the facilitator to follow the natural/intuitive user journey and gain valuable insight for citizen-centric design.

In alignment with the ACT Government Digital Strategy 2016-19, the design of the digital account has incorporated the findings of this testing and now provides an optimum digital experience for the community.

Policy And Cabinet

Project

Summary

ACT Smart City

The purpose of this engagement was to inform future Smart City Initiatives. The team used the following tools to conduct its engagement:

  • community feedback through ACT Government social media platforms and quantitative research (165 engagements through social media)
  • detailed market research survey for further quantitative questions on digital inclusion (up to 1,500 responses)
  • peak body and industry stakeholder forums, workshops and discussions (60 representatives)
  • focussed discussions with a cross section of individuals from various demographics, including people with disabilities, multicultural community, seniors, young people and Aboriginal and Torres Strait Islander people (four to five people in each group).

This engagement provided useful insights from a breadth of interests across the Canberra community on how the ACT Government can leverage technology and digital platforms to create a more progressive and inclusive Smart City.

Taxi and Rideshare Reform – Taxi Licence Release Strategy

On 7 February 2017, the Minister for Regulatory Services announced the staged return of 50 taxi licences to the market subject to consideration of market conditions.

In the lead up to a scheduled release each quarter, submissions are sought from industry and community stakeholders via the Implementation Working Group for the reforms. The Working Group includes over 30 representative bodies, businesses and individuals.

As at 30 June 2017, 15 additional taxi licences had been made to the market – ten standard taxis in March 2017 and five wheelchair accessible taxis in June 2017.

Red Tape Reduction Legislation Amendment Act 2017

In March 2017, targeted consultation was carried out with specific industry bodies with regard to provisions in the Red Tape Reduction Legislation Amendment Bill 2017 that sought to reduce red tape for certain ACT businesses. The Bill was introduced to the Assembly on 30 March 2017 and the resulting Act notified on 14 June 2017.

Traders (Licensing) Regulation 2017

During 2016-17, subordination legislation to support the commencement of the Traders (Licensing) Act 2016 was drafted. This included targeted early consultation with the Motor Traders Association to supplement earlier consultation undertaken during the development of the Act. The Traders (Licensing) Regulation 2017 was notified on 20 July 2017.

Charities and Community Sector Red Tape Reform

The ACT and the Australian Charities and Not‑for-Profit Commission (ACNC) held a forum for local charities on the first phase of legislative changes on 18 May 2017.

In May 2017, the ACT Government also sought feedback from the charities and community sector via an industry newsletter on issues that could be considered for a package of further regulatory reform in 2017-18.

These issue include whether there are opportunities to:

  • improve how the Associations Incorporation Act and Charitable Collections Act operate
  • improve the conduct of organisations undertaking fundraising (including charitable collections) in the ACT
  • further reduce unnecessary red tape in procurement, contracting and reporting
  • use existing reporting to the ACNC to reduce administrative burden.

Smart Parking Trial Manuka

The ACT Government engaged Piazza Research to collect data on parking patterns during the Smart Parking trial in Manuka, in February 2017, interviewing 173 parkers. The majority of Manuka drivers interviewed were satisfied with parking arrangements and 40 per cent of ParkCBR users reported the app has reduced their travel times. Combined with smart parking bay sensor data, this represents reduced travel times for 1,800 drivers per day in Manuka.

Treasury Stream

ACT Compulsory Third Party Insurance Regulator

Project

Summary

Insurance Council of Australia Meetings

The Compulsory Third Party (CTP) regulator and insurers met twice during 2016-17 at meetings facilitated by the Insurance Council of Australia. Out‐of‐session correspondence was also conducted with insurers to follow up on important issues.

The meetings and correspondence related to improving the operation of the CTP scheme, including:

  • the classification of peer-to-peer car sharing
  • CTP coverage of the ACT’s light rail vehicles
  • revising claims forms to reduce duplication
  • revising the Early Payment Guidelines following changes to the early payment claims form
  • reviewing the premium filing process to improve efficiency
  • developing Sharing Guidelines for the Industry Deed
  • progressing implementation of the ACT Personal Injury Register.

The meetings facilitated by the Insurance Council of Australia were an effective forum for engaging the insurance community in ways to manage and improve the operation of the CTP scheme for the wider benefit of Canberrans.

CTP Claims Forms

During 2016-17, the CTP regulator finalised its CTP claims forms consultation with the ACT Law Society, other legal stakeholders and the CTP insurers.

The changes simplified the claims processes by removing the duplication of fields requesting information, consolidating the medical report required from doctors into one document and minimising the number of signatures and authorities required to obtain personal information.

The changes to the claims forms had a consequential effect on the Early Payment Guidelines, leading to clearer, more targeted directions for claiming early payments.

This consultation and engagement led to:

  • a new joint Motor Accident Notification Form and Motor Accident Medical Report (MANF / MAMR)
  • a revised Notice of Claim Form being notified and becoming effective 16 November 2016
  • revised Early Payment Guidelines being implemented to reflect the operation of the new MANF / MAMR form, with an effective date of November 2016.

Australasian New Car Assessment Program Road Safety Initiative

In 2016-17, the CTP regulator contributed $20,000 to an Australasian New Car Assessment Program (ANCAP) Safer Vehicle Choices road safety initiative, working in conjunction with the Road Safety Policy unit in the Justice and Community Safety Directorate (JACS) and ANCAP.

The strategy promoted safer vehicles to young and older drivers, who have a significantly greater risk of crashing than other drivers, with these motorists encouraged to purchase the safest car (with the highest ANCAP star rating) that they could afford. Evidence indicates that a person has ‘twice the chance of being killed or seriously injured in a three star rated car compared to a five star rated car’. The campaign was aimed at not only reducing crashes and hence personal injuries, but also reducing the severity of the injuries sustained in motor vehicle crashes.

A multi-pronged communication strategy engaging the Canberra community was implemented, with the safer vehicle choices message being disseminated via:

  • a launch event at St Mary MacKillop College in Isabella Plains on Friday 28 July, with an ANCAP display of a 1998 and 2015 Corolla which were crashed head on at 64km/h, with the message: in the 2015 car you walk away, in the ’98 model you’re unlikely to survive
  • printed material being included with driver licence renewals for both young and older drivers commencing in August 2017
  • ‘Safer vehicle choices saves lives postcards and posters throughout the ACT’s libraries, the Fitness to Drive Medical Clinic and ACT Police Stations
  • social media including Twitter, Instagram and Facebook
  • video screens inside Access Canberra shopfronts
  • roadside Variable Messaging Signs
  • targeted young and old driver vehicle signage being displayed on Transport Canberra buses over the period August to October 2017.

Finance and Budget

Project

Summary

Budget Consultation

The Budget Consultation process serves to inform decision-making processes associated with development of the Territory’s annual budget.

Community groups, interested parties and individuals are invited to provide their commentary via a dedicated Budget Consultation website.

The ACT Government established a dedicated webpage for the 2017‑18 Budget Consultation process on the Your Say website.

The webpage invited interested parties to complete:

  • a simple survey (primarily aimed at individuals), which sought input via a priority ranking exercise and also asked respondents to provide some basic demographic data, and/or
  • a detailed survey (primarily aimed at organisations and community groups, although individuals were welcome to complete the detailed survey if they wished).

In summary, 368 responses were received in relation to the short survey, 57 submissions were received in relation to the detailed survey and 72 submissions were also provided. Submitting parties were able to request their input either be treated as confidential or publicly listed on the website.

ACT Government agencies consider the input provided as they develop new initiatives for the government’s consideration.

The annual Budget represents the ACT Government’s response to the matters raised via the consultation process.

All non-confidential submissions were made available through the Budget Consultation website www.budgetconsultation.act.gov.au.

Lifetime Care And Support Scheme

Project

Summary

Lifetime Care and Support Scheme Participant Survey

A research survey of the Lifetime Care and Support Scheme (LTCSS) participants injured in motor vehicle accidents was undertaken in April 2017 as part of the commitment to undertake a survey of LTCSS participant views on an annual basis. This is the second survey undertaken since the commencement of the ACT LTCSS on 1 July 2014.

The purpose of the survey was to seek feedback from selected LTCSS participants (four participants in all) to gain an understanding of their experience with the two-year review process that determined their lifetime eligibility in the LTCSS. Analysis based on the feedback was used to identify opportunities for improvements in the operation of the LTCSS and ensure that the scheme’s focus remains on rehabilitation and recovery outcomes.

The survey was conducted by a social research consultant who specialised in undertaking research of services in the disability and health sectors. LTCSS participants and their nominated representatives were invited to participate in the survey by letter sent to them with information on the purpose of the research and how the survey would be conducted. All LTCSS participants invited to participate agreed to be interviewed as part of the survey. Participants were then contacted and a time was arranged for the consultant to speak to them individually.

The results of the research, together with opportunities for enhancements to the scheme were reported to the LTCS Commissioner and shared with the NSW Lifetime Care and Support Authority, the ACT’s partners in administering LTCSS benefits to ACT participants.

Economic Development Stream

Active Canberra

Project

Summary

Stromlo Pool

The ACT Government committed $33 million as part of the 2016-17 ACT Budget for a new 50 metre pool at Stromlo Forest Park.

Community feedback was sought to better inform the Request for Tender on the ancillary services required for the 50m and learn to swim pools. Consultation also investigated what other facilities (i.e. water play park, gym) should be considered, if there was the ability to include such facilities within the existing budget allocation.

Engagement tools included community information sessions/forums, direct communication with key sporting stakeholders, online survey (via the Your Say website), media releases, social media messages and information on websites.

Over 700 submissions were received an ten meetings held with key sporting and community groups which helped the directorate to clarify what extra facilities the community would most prefer to see at the pool in the future.

Feedback helped inform the tender for the design and construction of the Stromlo Pool.

Pool Fees and Charges

An increase of ACT Government Pool Fees and Charges is proposed to better align with benchmarks in other jurisdictions and meet operational costs of the facilities.

Community consultation on proposed increases of pool fees for ACT Government aquatic facilities over the next four years was undertaken. Engagement tools included information on websites, social media, print promotion at each pool, direct communication with patrons by contracted pool operators, all calling for written submissions.

A total of 11 submissions were received. Matters raised during consultation are being considered by the ACT Government in determining whether to implement the proposed increase to fees and charges.

artsACT

Project

Summary

Arts Funding Plan Consultation

artsACT is committed to an ongoing conversation with the community about the implementation of the 2015 ACT Arts Policy, including the development of the Arts Funding Plan.

Following on from the Making CBRarts Happen forum in 2015-16, a further three artist workshops were held in July and August 2016 to assist with the development of the Arts Funding Plan.

The Arts Funding Plan will align funding support with the ACT Arts Policy. The plan aims to:

  • include an overview of funding categories, support mechanisms and priorities
  • provide transparency about funding opportunities
  • provide greater flexibility in accessing funding
  • simplify the funding process.

The community will be further consulted on the plan before being it is finalised.

ACT Arts Infrastructure Plan Consultation

artsACT is committed to an ongoing conversation with the community about the implementation of the 2015 ACT Arts Policy, including the development of the Arts Infrastructure Plan.

Following on from the Creative Spaces, Creative Places forum, online survey and targeted facilities workshop in 2015-16, a further three artist workshops were held in July and August 2016.

Responses from the consultation have contributed to the development of the ACT Government Arts Infrastructure Plan.

Ministerial Advisory Body Consultation

artsACT, aided by an external facilitator, undertook consultation on the potential for forming a new Ministerial Advisory body for the arts.

The consultation process considered issues such as:

  • the purpose of an advisory body
  • what it would advise on
  • how the government will ensure that advice is received in relation to the full spectrum of art forms, practice and experience in the ACT
  • how an advisory body will best serve the arts community and the government.

Feedback was sought via an online survey (79 responses) and four roundtable discussions (57 participants).

The report will be considered by the Minister for the Arts and Community Events in early 2017-18.

Aboriginal and Torres Strait Islander Engagement

artsACT engaged with the ACT Aboriginal and Torres Strait Islander Community about arts and cultural activities, conducting over 25 face- to-face interviews and through an open ended electronic survey attracting 27 completed responses. The resulting consultation report, ‘Mob in Arts’ was open for comment until 23 August 2017.

Following community feedback, artsACT will release an Action Plan, ‘Listening to Mob in Arts’ that will detail priorities arising from the consultation report.

artsACT is also in the process of forming an Aboriginal and Torres Strait Islander Arts Network as a working group which will work with artsACT to design and prioritise programs for development and assist with the dissemination of information into the broader community.

These programs will be funded through the 2016-17 and 2017-18 budget allocation for dedicated new Aboriginal and Torres Strait Islander arts programs.

EventsACT

Project

Summary

ACT Events Policy

In August 2016, the ACT Events Policy Discussion Paper was released for public consultation to support policy development and generate a conversation with key stakeholders.

The discussion paper sought community views on a set of guiding principles for an ACT Events Policy, along with a series of proposed supporting actions designed to help realise the full potential of Canberra’s events sector.

Over 1,100 responses are currently being analysed with a view to having a final events policy for consideration by the ACT Government in 2017.

Sector Development Workshops

EventsACT hosted the first in a series of planned event sector development workshops on 26 and 27 June 2017, which were focused on best practice event sponsorship acquisition.

The Event Sponsorship Essentials workshops were presented by Kim Skildum-Reid (one of the sponsorship industry’s most influential thought leaders) and covered a range of topics including current sponsorship trends, creating a sponsor hit list and sponsorship proposal development.

Over 130 community and industry members attended the two half-day sessions, which were very positively received.

ACT Event Fund Public Information Sessions

To assist with the successful roll‐out of the ACT Event Fund, two public information sessions for event organisers and potential grant applicants are convened by Events ACT after the Fund opens each year.

The public information sessions provide advice to applicants on the aims of the ACT Event Fund, available funding tiers, eligibility, application preparation and the assessment process. Each session is attended by approximately 15‐20 event organisers.

Holding these public information sessions has:

  • enhanced levels of engagement with the local events community
  • served to improve the quality of funding applications over time
  • ensured a clearer understanding of ACT Government objectives for the events sector.

One‐on‐one meetings with EventsACT are also available for those event organisers that require additional clarification and guidance.

Innovate Canberra

Project

Summary

Study Canberra Sector Engagement

The ACT Government’s Study Canberra program promotes Canberra as a study destination to Australian and international students in partnership with Canberra’s key education institutions.

Initiatives include the engagement of prospective and new students, stakeholders and the wider community through hosting and attending several local events each year. Much of the face-to-face engagement is conducted by the Study Canberra Student Ambassadors – domestic and international students from diverse backgrounds and disciplines studying at the Australian National University (ANU), Canberra Institute of Technology (CIT), University of Canberra (UC), University of New South Wales Canberra (UNSW Canberra), Australian Catholic University (ACU) and ACT Government Schools.

Orientation activities are an important part of welcoming new students and helping them to settle in to their new environment. Study Canberra participated at orientation events during Semester 2 (August 2016) and Semester 1 (February 2017) for new students at CIT, UC and the ANU – the three largest tertiary institutions.

Study Canberra also operated the Airport Welcome Desk at Canberra International Airport in partnership with ANU and UC for the commencement of Semester 2 2016 and Semester 1 2017.

Study Canberra was represented at the Canberra Careers Expo in July 2016 with more than 8,000 Students from 39 ACT and 10 NSW schools, career advisers, parents and teachers attending this two-day event.

Tertiary Open Day in August 2016 saw Study Canberra participating in campus activities at ANU, UC and UNSW Canberra and supporting Open Day activities at ACU and CIT. Around 6,000 people visit UC and ANU alone, with the event bringing many regional and interstate visitors to the ACT.

Study Canberra also hosted a Minister’s Student Welcome on 10 March 2017. The Student Welcome event serves as an official welcome to our city for new interstate and international students. Hosted by the Minister for Higher Education, Training and Research, over 250 students and staff from across ACT education providers, Pro-Vice-Chancellors, several country Ambassadors and Federal and ACT Government staff attended the event.

Review of the Effectiveness and Impact of the CBR Innovation Network

The CBR Innovation Network (CBRIN) was established by the ACT Government in late 2014 as a not-for-profit entity to foster an integrated innovation ecosystem in the ACT.

In January 2017, Innovate Canberra engaged Howard Partners to conduct a review of the economic impact and effectiveness of CBRIN.

During the review 36 key stakeholders were consulted through interviews and surveys. Stakeholders included higher education and research institutions, the business community (including business and professional associations), technology investors and the start-up community.

Outcomes from the consultation process informed a report that was provided to the Government and CBRIN for consideration.

Professional Development for Registered Training Organisations

Workshops were conducted in November 2016 and April 2017 for Registered Training Organisations (RTOs) to support their compliance with the ACT Standards for the Delivery of Training and Compliance Guides for ACT Government subsidised training initiatives.

Registered Training Organisation Forums

The forums provide an opportunity for stakeholders to engage with Skills Canberra on current and future vocational education and training activities and related matters in the ACT and nationally.

Forums held in 2016-17 covered a range of topics including:

  • local and national reform in the skills training sector
  • review of the ACT Australian Apprenticeships program
  • ACT Vocational Education and Training Administrative Record System (AVETARS)
  • Skilled Capital funded training initiative
  • ACT Quality Framework including Registered Training Organisation (RTO) audits and professional development opportunities
  • Australian Vocational Education and Training Management Information Statistical Standard (AVETMISS).

Forum attendees included representatives from:

  • public and non-government school RTOs
  • Group Training Organisations (GTOs)
  • Apprenticeship Network Providers (ANPs)
  • the Australian Council for Private Education and Training (ACPET)
  • the ACT Association of Providers of Training Services (APTS)
  • the Board of Senior Secondary Studies (BSSS)
  • industry peak bodies
  • the Australian Government.

ACT Vocational Education and Training Think Tank

The objectives of the ACT Vocational Education and Training (VET) Think Tank are to identify and discuss key current and emerging strategic, policy and operational matters confronting Skills Canberra. It provides a perspective of the ACT VET community and informs strategies to strengthen interaction, communication and collaboration between the Directorate and ACT VET stakeholders.

The ACT VET Think Tank is chaired by the Director, Skills Canberra. Membership includes a range of stakeholders, including:

  • Registered Training Organisations (RTOs)
  • Group  Training Organisations (GTOs)
  • Apprenticeship Network Providers (ANPs)
  • the Australian Council for Private Education and Training (ACPET)
  • the ACT Association of Providers of Training Services (APTS).

There were two ACT VET Think Tank meetings in the 2016-17 reporting period.

ACT Training Awards

The ACT Training Awards are the ACT’s premier vocational education and training community event. The Awards presentation in September 2016 recognised the outstanding achievements of apprentices, trainees, school students, employers, colleges, RTOs and the vocational education and training sector.

Eight finalists across both individual and organisation categories represented the ACT at the Australian Training Awards in Darwin in November 2016.

The ACT performed exceptionally well at the awards with the following outcomes:

  • Shane Dealy was named the 2016 Australian Apprentice of the Year
  • Bond Hair Religion was named the 2016 Small Employer of the Year
  • Academy of Interactive Entertainment was named the 2016 Small Training Provider of the Year
  • Madeline Wallace was named the Runner-up in the 2016 Australian School-based Apprentice of the Year category.

CBR VET Summit

The first CBR VET Summit (the Summit) was held in March 2017. The Summit provided an opportunity for the Minister for Higher Education, Training and Research and Skills Canberra to listen to the views of some of the ACT VET sector’s key stakeholders about how VET is working in the ACT. The Summit included discussion on a range of topics relating to VET and provided an opportunity to hear from stakeholders including apprentices, trainees, vocational students and businesses.

Feedback from the Summit will be used to inform ACT Government VET policy and promotional activities, including future engagement with the Australian Government and ACT Education Directorate.

Field Officer Program

The Field Officer program continued to evolve during 2016-17. The Field Officers provide guidance to Australian apprentices and their employers on how to navigate the ACT VET system and link them with relevant support services. They also gather intelligence from industry and VET system users to inform policy decisions and identify ACT skills needs. During the reporting period there were over 1,000 visits to employers and Australian Apprentices.

The Field Officers deliver presentations to schools and colleges across the ACT to inform students about VET opportunities and benefits. In the reporting period Field Officers visited 12 High Schools and Colleges in addition to attending the CareersXpo in August 2016.

The Field Officers also supported broader Skills Canberra engagement processes, including consultations which informed the Training Products Funding Policy and the ACT Skills Needs List, by meeting with employers and industry associations.

Industry and Community Consultation on the ACT Skills Needs List

The ACT Skills Needs List was first published in July 2014 and identifies the skills needs and funding priorities for VET qualification in the ACT.

The Draft ACT Skills Needs List 2017 went out for consultation in September 2016 to seek feedback from industry, employers, training providers and members of the wider community. This was a key component to the review to ensure the ACT Skills Needs List remains aligned with changing ACT skills needs. The final ACT Skills Needs List 2017 was published in October 2016.

Industry and Community Consultation on the Training Products Funding Policy

The Training Products Funding Policy consultation was held from December 2016 to January 2017 following the release of the Training Products Policy Discussion Paper.

Targeted consultation sought feedback from peak industry groups such as Canberra Business Chamber, Unions ACT, Canberra Institute of Technology, the Australian and state governments and local employers.

Industry and Community Consultation on the Women in Trades and Mature Age Workers Strategy

The ACT Government allocated $1 million over four years to boost the number of women working in traditionally male dominated trades and to support mature age workers to up-skill and re-skill. Consultation with industry associations, unions, training providers and employers began in 2016-17.

Work Experience and Support Program Traineeships Pilot

The Work Experience and Support Program (WESP) Traineeships Pilot aims to raise the awareness of traineeships as a potential pathway to employment for graduates of the Community Services Directorate’s WESP. The initiative also connects WESP graduates with potential employers for their traineeship.

Since September 2016, Skills Canberra has consulted with a range of stakeholders in the development of the WESP Traineeships program, including Jobactive Providers, Group Training Organisations and Apprenticeship Network Providers, to link participants of the Community Services Directorate’s WESP with existing resources in the VET sector. Consultation also occurred with a number of prospective host employers for the program, which will continue in 2017-18.

Higher Apprenticeship and Traineeship Pilot

The Higher Apprenticeship and Traineeship Pilot is collaboration between Skills Canberra, PricewaterhouseCoopers and CIT Solutions. The pilot was announced by the Australian Government in September 2016.

The pilot is supported by the Australian Government and is intended to create vocational pathways into professional, business, IT and financial services. It seeks to boost the status of VET and create vocational pathways to the highest levels as an alternative to university. The Higher Apprentices involved will have the opportunity to complete a diploma level qualification, while gaining invaluable on-the-job experience and participating in an Enhancement Program.

The establishment of the program required extensive consultation with potential employers within ACT Government and with local Information and Communication Technology employers.

Venues Canberra

Project

Summary

Manuka Oval Major Events and Temporary Traffic Management/Parking Plan for 2017

The purpose of this engagement was to inform the community and relevant stakeholders of planned major events at Manuka Oval in 2017 and to inform and discuss the temporary traffic management plan for each event during the year. This engagement was undertaken on behalf of Venues Canberra.

Tools used to engage the community included:

  • letters to the Inner South Canberra Community Council (ISCCC), Kingston and Barton Residents’ Group (KBRG) and residents and businesses in close proximity to the oval
  • a meeting with representatives from the ISCCC and KBRG
  • Manuka Oval web update
  • CMTEDD and Manuka Oval social media
  • Ticketek message to ticket holders.

The outcomes of these activities were for information purposes. A commitment to meet bi-annually with the ISCCC and KBRG to provide updates prior to each sporting season is ongoing.

GIO Stadium Major Events and Temporary Traffic Management/Parking Plan for 2017

Residents in the suburb of Bruce were provided with details of temporary traffic management arrangements for major events at GIO Stadium in 2017. This included access and egress options for local resident traffic before, during and after events.

National Arboretum Canberra Visitor Service and Community Engagement - Volunteers, Events, Education and Marketing Programs

The National Arboretum Canberra continued to support and facilitate an active and wide ranging visitor service and community engagement program with several key elements:

  • Volunteer Program - guiding, working bees and other volunteer activities, through the Friends of the National Arboretum, the Southern Tablelands Ecosystems Park (STEP), the ACT Cactus and Succulent Society and the bonsai and penjing community, collectively contributed approximately 19,100 hours of volunteer time. This included providing 3,751 free guided tours involving 12,837 visitors.
  • Provision of a Public Program of activities and events which included: a major community event celebrating the opening of the new Gallery of Gardens with over 4,500 attendees over the day; six exhibitions in the Village Centre; two ticketed concerts and ten free performances, including five Arboretum afterhours events; a Sunset at the Arboretum event for Enlighten 2017; 24 children’s school holiday workshops enjoyed by 557 children; a spring Forest Open Day; and Bonsai Week 2017, which included international artist Tony Tickle from the UK and attracted over 160 local and interstate bonsai enthusiasts to join the 55 volunteers and two staff participating in master classes and cocktail evening.
  • Arboretum-facilitated education programs were delivered to 16,456 interstate and local students from 313 schools. This represents a 108 per cent increase from the previous year.
  • 990 children participated in 66 facilitated birthday parties with kite making or a Forest Adventure.
  • Augmented Reality app launched in December 2016, enriching the visitor experience with talking holograms, stories, soundscapes and information pips throughout the Arboretum. From launching in December 2016 to July 2017 (six months), the app has been downloaded 1,460 times with 6,252 views across the three different channels. The usage statistics are being tracked and future growth in the content is being planned.
  • There has been an increase in Facebook followers by 295 per cent in less than two years, growing from 2,033 in 2015 to over 6,000 in 2017. Twitter has grown from 2,032 followers in 2015 to 2,846 in 2017 (40 per cent increase).

Community engagement continues to be a core part of the Arboretum’s function as it evolves and develops. A Community Engagement Officer was appointed in September 2016 to manage the volunteers program and other areas of community engagement as well as supervise the visitor services team.

National Arboretum Canberra Annual Visitor Survey

Following the results of the May-June 2016 survey, the Arboretum released an online survey that ran from August 2016 to June 2017 and resulted in 222 responses. The survey collected provided a further opportunity for feedback and suggestions for improvements to services and infrastructure.

Key data about visitor satisfaction 2016-2017:

  • 564,000+ visitors overall representing a 41 per cent annual increase from 2014
  • 93 per cent of visitors rated their visit as excellent or good
  • 84 per cent of visitors said it was ‘extremely or highly likely’ that they would recommend the Arboretum to a family member, friend or colleague
  • 91 per cent positive feedback from cafe, functions and events
  • 4.5 out of 5 consistent Trip Advisor rating.

These results continue to demonstrate widespread and strong community support for the Arboretum and its diverse roles in attracting community engagement through conservation, education, recreation and tourism.

National Arboretum Canberra Ceremonial Tree Plantings and International Engagement

The Arboretum continued its role in building relationships between the ACT and the international community through facilitating four ceremonial tree plantings. The plantings involved heads of state and dignitaries from Indonesia, Jordan, Sri Lanka and Nauru.

In support of Canberra’s growing relationships with New Zealand and Singapore, site familiarisation and VIP tours have been conducted with the mayors of Auckland and Wellington and with representatives of Singapore tour companies.

VisitCanberra

Project

Summary

Cabbies Afternoon Tea

VisitCanberra delivered a Cabbies Afternoon Tea to provide and share current tourism product information and to promote quality customer service through the local taxi industry.

Promotion material including the 2017 Canberra Region Visitors Guide and Seasonal Events Guides were provided in information packs to drivers.

The session also included updating drivers on the new Canberra and Region Visitors Centre location at Regatta Point.

On average 150 drivers attended.

Uber Morning Tea

VisitCanberra delivered an Uber Morning Tea to provide and share current tourism product information and to promote quality customer service through the local taxi industry.

Promotion material including the 2017 Canberra Region Visitors Guide and Seasonal Events Guides were provided in information packs to drivers.

The session also included updating drivers on the new Canberra and Region Visitors Centre location at Regatta Point.

On average 120 drivers attended.

UC, ANU and CIT Open Days

Canberra Careers Expo

CIT Community Days

CIT International Orientation

ANU and UC O-Week

VisitCanberra has attended a range of university open days and international student orientations in collaboration with Study Canberra to promote the destination and to support all new students.

Study Canberra supplied bags for which VisitCanberra included content such as the current Canberra Visitor Guide, seasonal event guide, tear off maps, Canberra cycle loops, a one page print out of how to find out about events in Canberra and information on the Canberra Video Itinerary Planner.

Approximately 10,000 bags were handed out.

Defence Community Organisation Open Day

VisitCanberra had a presence at the Defence Community Organisation Open Day held at ADFA in March 2017.

This event was an opportunity to connect with new families that had relocated to Canberra.

Approximately 200 information bags were distributed.

Tidbinbilla Open Day

VisitCanberra had a presence at the 2017 Tidbinbilla Open Day held in March 2017.

This event was an opportunity to connect with local Canberrans and promote tourism opportunities within their own backyard.

Approximately 500 information bags were distributed.

New Canberra and Region Visitors Centre

The relocation of the Canberra and Region Visitors Centre, in August 2016, has provided an opportunity to grow visitor numbers, including new audiences such as the local community and existing users of the nearby venues and attractions, including the:

  • National Capital Exhibition
  • The Deck Cafe
  • Commonwealth Park
  • numerous forms of foot and cycle traffic around Lake Burley Griffin.

Canberra and Region Visitors Centre Open Day

VisitCanberra managed the 2017 Canberra and Region Visitors Centre Open Day in March 2017.

This event was an opportunity to promote the new location at Regatta Point and was supported by 18 Industry Partners.

Approximately 2,700 people attended.

National Australia Day Council Australia Day VIP Function

VisitCanberra hosted the National Australia Day VIP Function at the Canberra and Region Visitors Centre.

This event provided the opportunity to showcase the new Centre to local and interstate VIP’s who enjoyed viewing the Australia Day fireworks spectacular.

Approximately 150 people attended.

Design Craft ACT Art Exhibition and Opening Event

VisitCanberra hosted both the exhibition and the opening event for the 2016 Design Craft ACT event.

This event provided an opportunity for 12 local artists to have their work displayed to the public at the Canberra and Region Visitors Centre. The VIP Opening Event was also held at the Centre and approximately 150 people attended.

ACT Property Group

Project

Summary

Albert Hall Management Reference Group

Albert Hall is managed by ACT Property Group on behalf of the people of Canberra.

To promote this important community and cultural asset for future generations a reference group was established to act in an advisory role for the operation, heritage management, maintenance, marketing and promotion of Albert Hall.

An expression of interest was advertised in print media, social media and emailed to members and supporters of Albert Hall during March 2017 with applications closing on 7 April 2017.

As expected a high level of interest was received with a total number of nine applications submitted comprising of a balanced representation including heritage expertise, commercial users, event management and young people who have a keen interest in the future of Albert Hall.

All nominations were accepted on the basis that they collectively offer valued and relevant perspectives and experience and will work together in the best interests of the building and surrounds.

The inaugural meeting was held Monday 29 May and was extremely positive and productive.

Meetings are scheduled to be held quarterly with the next meeting in September 2017.

Cultural Facilities Corporation

Project

Summary

Operation of the Cultural Facilities Corporation three advisory committees

The Cultural Facilities Corporation (CFC) advisory committees provided advice on a range of specialised matters relating to the operation of the CFC’s three program areas: the Canberra Museum and Gallery; the ACT Historic Places; and the Canberra Theatre Centre.

Engagement tools included plenary workshops of all committee members and individual sessions of each committee. Approximately 20 members participated, providing expert strategic advice to the CFC throughout the year.

Land Development Agency

Project

Summary

Mingle

The Land Development Agency (LDA) continued to implement its community development program, Mingle, which was designed to build vibrant local communities within new LDA greenfield estates. The program aims to achieve a number of social objectives based around encouraging new residents to feel part of the community and become involved in community life and activities. Mingle assists residents to create networks, groups and programs that will ultimately become self-sustaining.

The program is tailored for each suburb to suit demographics, resident feedback and proximity to surrounding services. The LDA worked closely with other ACT Government directorates to help meet program objectives and deliver events.

In 2016-17 the Mingle program continued in Bonner, Moncrieff and Molonglo Valley (Wright and Coombs) and commenced through sustainability workshops in Lawson and Throsby.

Canberra Brickworks Precinct

Following extensive previous community engagement in relation to the Canberra Brickworks Precinct, the community panel established in November 2015 continued during the 2016-17 reporting period.

The Canberra Brickworks Precinct Community Panel provided advice to the Request For Proposals (RFP) Evaluation Team on Proponents’ responses to the Precinct Objectives. As advisors to the LDA panel members were required to adhere to probity protocols and participate within probity requirements. The RFP Evaluation Team invited two proponents to participate in the Request for Tender (RFT) phase.

During the RFT phase both proponents met with the Community Panel. Two tender submissions received on 19 January 2017 were reviewed by the Community Panel and further advice was provided to the RFT Evaluation Team for consideration. Both submissions included community engagement plans for ongoing engagement with both the Community Panel and broader Canberra community during Estate Development Plan approval phase and subsequent construction. A preferred tenderer was announced on 11 April 2017.

The preferred tenderer has since met with the Community Panel a number of times to discuss the proposed community engagement plan.

This type of community engagement is relatively new in the ACT and the Community Panel members expressed very strong support for this collaborative engagement process.

Ginninderry (West Belconnen)

The ACT Government and Riverview Group have entered into a joint operation to develop an innovative master-planned community spanning the ACT and NSW border in West Belconnen. The project has set the benchmark for active community engagement, with an extensive program over a period of years leading to a variation to the Territory Plan to allow urban development. The project was recognised by the Planning Institute of Australia, receiving a national commendation for excellence in public engagement and community planning.

Gungahlin Town Centre

The LDA has engaged with the community through the Celebrate Gungahlin festival, which includes Communities@Work, My Gungahlin and the Gungahlin Community Council.

Southquay East Greenway

In September 2016 and February 2017, the LDA presented to the Tuggeranong Community Council on Southquay East, the second stage of the Southquay development.

The LDA held public information sessions from January to March 2017 in the Tuggeranong Town Centre and Lanyon Market Place to continue its engagement with the local community.

Throughout the development process the LDA has sought input from other stakeholder groups, including on site meetings with Pedal Power.

Molonglo Valley – Wright and Coombs

The LDA continued to work with the Molonglo Valley Residents Group, which met regularly to discuss progress in the suburbs and opportunities for new events and activities.

Two large-scale community information sessions were held to communicate development updates and information about ACT Government programs and initiatives.

For both events the LDA trialled live streaming through social media to attract wider audience engagement. In 2016-17, eight community newsletters and a range of activities were provided in Wright and Coombs.

Activities included fitness classes, Cancer Council’s Biggest Morning Tea, Ranger Walk, Easter Egg Hunt, tree planting and the development of a Book Box.

Bonner

Two engagement activities were undertaken in Bonner during 2016-17. The main event was a Flavours of Bonner multicultural event that attracted more than 600 attendees. The LDA partnered with Communities@Work and continued to communicate with Bonner residents as part of the transition strategy for finalising the program in the community. The LDA ensured a process was established for future communications including through a noticeboard.

West Basin Waterfront, City to the Lake

Construction of the first stage of the West Basin waterfront started in October 2016. Construction followed extensive consultation undertaken by the ACT Government, since 2013 and the National Capital Authority, since 2004.

The information collected through these consultation processes was provided to the National Capital Authority as part of the works approval application for the waterfront. The application submitted included an illustrative masterplan, detailed drawings and artist impressions showing what the precinct would look like when complete. The application was supported by various studies that were undertaken to inform the waterfront design, including heritage, environment, tree assessment and retail analysis.

The community and stakeholders have been kept informed as the project progresses. Community engagement tools included face‑to-face meetings, phone calls, letters and emails. Information was also provided to the public via media releases, website updates, social media and onsite signage. In 2016-17, the community has been advised of project milestones, changes to traffic, cycling and pedestrian movements and alternative parking options.

Westside, City to the Lake

From 29 August to 16 September 2016, the community were invited to comment on a Works Approval application seeking an extension for Westside Village for a further two and a half years. The three-week consultation process was conducted by the National Capital Authority (NCA) as the agency with responsibility for development proposals at West Basin.

The consultation process was advertised on social media, as well as in the local press. Eight notification signs were also posted around the perimeter of Westside and registered stakeholders received letters asking for feedback.

The public were invited to provide feedback at a drop-in session at Westside on 8 September 2016, via social media, on the NCA website or in writing.

The NCA received 62 formal submissions on the proposal. Of these, 42 submissions did not support the proposal, while 20 submissions, including two petitions, supported the retention of Westside.

On 17 November 2016, the NCA announced the application for a two and a half year extension was not supported, but works approval for the site would be extended by 12 months until 19 November 2017.

On 21 December 2016, the ACT Government announced that Westside would cease trading on 30 April 2017. The decision to close the site before winter was made in consultation with traders.

Kingston Foreshore

There has been ongoing community engagement with Kingston Foreshore stakeholders. This has included:

  • Kingston Foreshore Shoreline newsletters
  • Kingston Arts Precinct – Arts Groups and local resident groups
  • meetings with commercial boat operators and Lake User Group associated with harbour facilities
  • meetings with rowing stakeholders (including Capital Lakes Rowing Club) to establish the new facilities at Grevillea Park
  • residents and stakeholder meetings.

Block 29 Section 149 Belconnen

On 12 December 2016, the LDA advertised Block 29 Section 149 Belconnen for sale by a Request for Expression of Interest, closing 16 February 2017.

Community consultation activities included meetings with the Belconnen Community Council (BCC) Executive in May 2016 and January 2017 to discuss the issues and sale of the site, a presentation to the BCC meeting in June 2016 and attendance at a BCC hosted farewell party to the water police building in February 2017.

The BCC was also part of a stakeholder group briefing in November 2016 (along with Lake Ginninderra Sea Scouts and the Belconnen Arts Centre) on the sale of the site. This stakeholder group had input into the drafting of the evaluation criteria for the Request for Expression of Interest and also prepared a Community Vision for the Foreshore Precinct document that was included in the annexure. Nearby residents and businesses were also kept informed of progress of the sale and demolition of the site through regular notification letters distributed through the mail.

The Request for Expression of Interest was discontinued after submissions received were deemed to be non-compliant with the requirements. The LDA then met with the stakeholder group in April 2017 to discuss the outcomes of the process and the delivery options now being considered to sell the site.

Parkes Section 3

Extensive consultation has been undertaken in relation to proposed future development in Parkes Section 3, with the Canberra Institute of Technology (CIT), Pedal Power, the community and the Commonwealth Department of Finance.

Procurement and Capital Works

Project

Summary

Community Engagement for the Delivery of Infrastructure Projects Supporting the Land Release Program

Infrastructure projects supporting the delivery of the ACT Government’s land release program can have impacts on the surrounding community and other stakeholders. Community engagement has therefore been undertaken to ensure these stakeholders and the public are fully aware of upcoming infrastructure projects.

Civil Infrastructure and Capital Works in Procurement and Capital Works have undertaken this engagement and consultation via Community Council meetings, resident group meetings, public information sessions, meetings with project stakeholders and letterbox drops.

The 2016-17 infrastructure projects include:

  • Dickson intersections
  • Throsby access roads (including Horse Park Drive duplication)
  • Majura Road widening and Majura Link road
  • IKEA Northern access road
  • Federal Highway and Old Well Station Road intersection upgrade
  • Molonglo 3 including extension of John Gorton Drive and the 600mm dam water main
  • Gungahlin Town Centre East roads
  • Canberra Brickworks access road and Dudley Street upgrade
  • Isabella Weir.

Quarterly Roundtable Meetings with the Master Builders Association and Consult Australia

Procurement and Capital Works continued its practice of holding quarterly roundtable meetings with the Master Builders Association and Consult Australia as well as ad-hoc engagements with these groups or their representatives.

The attendees for these meetings comprise eight to 12 representatives from the relevant organisation and senior Procurement and Capital Works staff, as well as a small number of representatives from directorates involved in construction.

The roundtable meetings are held to maintain a dialogue between the ACT Government and peak bodies, with discussion of relevant ongoing procurement and construction related matters, as well as topical matters such as the introduction of electronic tendering.

Local Industry Participation Policy Briefings for the Construction Industry

Procurement and Capital Works held a number of briefings for the construction industry on the Local Industry Participation Policy (LIPP) that came into effect on 1 January 2017. The sessions included information about the policy and templates and gave practical examples of how to address the criteria of the LIPP.

The Local Industry Advocate, Ms Kate Lundy, also attended and gave a short presentation on her role at some of the sessions

Regular Round Table Meetings and Presentations with the Australian Institute of Architects (ACT Chapter)

Procurement and Capital Works initiated a dialogue with members of the Australian Institute of Architects (AIA) (ACT Chapter) to discuss Territory capital works delivery and other relevant issues.

Forums have included presentations regarding Territory procurement, contracts and delivery methodologies, the Local Industry Participation Policy (LIPP) and the application of interactive design processes in procurement.

In August 2016, the AIA wrote to the Territory in a joint submission co-signed by representatives of the AIA, the Master Builders Association, Engineers Australia, the Australian Institute of Landscape Architects and the Australian Institute of Builders to canvas a number of concerns centred around how the Territory can further support local industry in capital works procurement.

The launch of the LIPP in January 2017 addressed a number of industry concerns raised. Procurement and Capital Works continue to work with and update these peak bodies on subsequent initiatives that address their concerns including the development of a phased GC21 contract and revised approach to interactive design processes during procurement.