The ACT Public Service (ACTPS) manages the responsibilities of the ACT Government and provides our community with responsive and accessible services for the benefit of all Canberrans.
On 1 July 2017, the Administrative Arrangements 2017 (No. 1) issued by the Chief Minister came into effect. These arrangements reflect the ACT Government’s commitment to the following priorities:
- health and education;
- suburban renewal and better transport;
- economic growth and diversification; and
- enhancing liveability and social inclusion.
The ACTPS is divided into seven directorates. Each directorate specialises in different functions for the ACT Government. The directorates are arranged into clusters to strengthen our performance as a Service. The clusters emphasise key collaborative relationships.
For 2017-18:
- Strengthening governance and promoting opportunity cluster consisted of:
- Chief Minister, Treasury and Economic Development Directorate (CMTEDD); and
- Justice and Community Safety Directorate (JACSD);
- Supporting our community cluster consisted of:
- Community Services Directorate (CSD);
- Health Directorate (HD); and
- Education Directorate (EDU); and
- Enhancing our city cluster consisted of:
- Environment, Planning and Sustainable Development Directorate (EPSDD); and
- Transport Canberra and City Services Directorate (TCCSD).
In addition to these directorates, there are a number of specialised agencies that form part of the broader ACT Public Sector.
The Head of Service is responsible for overarching management of the ACTPS. The position provides direction and coordination across the ACTPS on policy and strategy.
Head of Service
Section 31 of the Public Sector Management Act 1994 (the PSM Act), provides that the Chief Minister may engage an eligible person as the Head of Service. Under section 17 of the PSM Act, the Head of Service has leadership functions across the ACTPS in relation to:
- developing, overseeing the implementation of, coordinating and providing advice and reports to the Chief Minister about Whole of Government strategies;
- providing direction across the Service in relation to critical or potentially critical issues;
- promoting cooperation and collegiality within and between administrative units;
- promoting and upholding in the ACTPS the public sector values, the public sector principles and the conduct required of a public servant, including by personal example.
In addition, the Head of Service has a number of management functions under the PSM Act and the Public Sector Management Standards 2016 (the PSM Standards) which include:
- engaging, appointing and employing people on behalf of the Territory in accordance with the merit and equity principle;
- organising public servants in the ACTPS;
- providing advice and reports to the Chief Minister about employment in the ACTPS; and
- any other function given to the Head of Service by the Chief Minister.
The Head of Service also holds powers and/or obligations under the following legislation:
- Board and Senior Secondary Studies Act 1997;
- Cemeteries and Crematoria Act 2003;
- Children and Young People Act 2008;
- City Renewal Authority and Suburban Land Agency Act 2017;
- Crimes (Sentence Administration) Act 2005;
- Director of Public Prosecutions Act 1990;
- Government Procurement Act 2001;
- Inquiries Act 1991;
- Inspector of Correctional Services Act 2017;
- Judicial Commission 1994;
- Law Officers Act 2011;
- Long Service Leave (Portable Schemes) Act 2009;
- Planning and Development Act 2007;
- Remuneration Tribunal Act 1995; and
- Royal Commissions Act 1991.
These powers have been delegated as appropriate to relevant Directors-General.
The Head of Service is also the Principal Officer under the Territory Records Act 2002. This involves ensuring that the ACTPS complies with the Territory Records Act in relation to its records. The key compliance mechanism established by the Territory Records Act is the development of a Records Management Program, which is intended to ensure that directorates and agencies have policies, procedures and resources in place to adequately manage the records of their activities.
The Principal Officer powers have been delegated to Directors-General.
The Head of Service is also the Director-General, Chief Minister, Treasury and Economic Development Directorate and has responsibilities of a Director-General under section 19 of the PSM Act.
How the Role was occupied during 2017-18
The role of the Head of Service was occupied by Ms Kathy Leigh, who also served as the Director-General of the Chief Minister, Treasury and Economic Development Directorate (CMTEDD) for the reporting period.
The role of Head of Service was occupied by Mr David Nicol, Under Treasurer, who also served as Director-General CMTEDD from 17 January 2018 to 28 January 2018, and 21 February 2018 to 2 March 2018.
Summary of Key Work, Working Arrangements and Core Focus during 2017-18
2017-18 Priorities
The focus for the Head of Service over 2017-18 was to:
- continue to build the capability of the ACTPS;
- ensure a continued focus on good governance;
- further promote collaboration and the sharing of knowledge and resources;
- support the development of the executive cohort; and
- encourage, support and develop the diversity of our workforce including Aboriginal and Torres Strait Islander Peoples, People with Disability, and Lesbian, Gay, Bisexual, Transgender, Intersex and Queer (LGBTIQ) employees to further build an agile, responsive and innovative public service.
This was achieved by:
- the continued roll out of workforce planning tools to support directorates and line areas in their future planning;
- implementing work policies that allow flexible movement of executives and practical flexible working arrangements for all employees to support a more productive and engaged workforce;
- continuing to consult and partner with Pride in Diversity, the Australian Network on Disability (AND), and the Aboriginal and Torres Strait Islander Elected Body to foster positive workplace cultures; and
- supporting existing initiatives to increase diversity in the ACTPS while engaging new opportunities such as Australian School Based Apprenticeships (ASBAs) and the internship program.
Aboriginal and Torres Strait Islander Reporting
The focus on Aboriginal and Torres Strait Islander employment continued to be championed by the Head of Service and all Directors-General throughout the 2017-18 reporting period. The range of programs, projects and initiatives included:
- the continuation of the Aboriginal and Torres Strait Islander Vocational Employment Program (previously the Aboriginal and Torres Strait Islander Traineeship);
- the launch of the ACTPS Aboriginal and Torres Strait Islander Employment Framework in September 2017;
- cultural awareness training for employees; and
- provision of individual support and pastoral care for Aboriginal and Torres Strait Islander trainees and graduates along with support, assistance and guidance for work areas.
Further information is provided in section B.2 (Performance Analysis).
Significant Committees and their Roles
Strategic Board
The Head of Service is the chair of the Strategic Board, comprising all Directors-General and other Whole of Government roles, including the Deputy Director-General, Workforce Capability and Governance, the Deputy Director-General, Policy and Cabinet and the Chief Digital Officer. The Strategic Board provides Whole of Government leadership and strategic direction to the ACTPS, including in relation to the management and development of the workforce. Strategic Board meetings are held on a fortnightly basis.
The Strategic Board is the peak ACTPS forum which leads the delivery of cross-directorate and strategic issues. It takes a Whole of Government strategic approach to its role.
The Strategic Board strives to aid the delivery of Government priorities and policies through:
- defining and driving the ACTPS forward agenda in line with Government priorities;
- building the capacity and capability of ACTPS employees;
- promoting an inclusive, collaborative, and cooperative culture within the ACTPS; and
- ensuring the operation of proper governance and accountability arrangements across the ACTPS.
The priority areas for the Strategic Board during 2017-18 were to:
- drive the growth and diversification of the ACT economy (including by reforming our regulatory approach);
- lead the digital transition in the ACT;
- drive social inclusion and domestic violence prevention and responses;
- position the ACT within the region and nation;
- (1) build an agile, streamlined and engaged ACT Public Service;
(2) create agile procurement processes and deliver on capital works in a timely manner; and - support the Government to engage the ACT community.
Joint Council
The Head of Service, or their delegate, co-chairs the ACTPS Joint Council (Joint Council) with the unions. Established under the PSM Act, Joint Council is the peak union and management consultative committee for the ACTPS, meeting twice a year. Joint Council provides a forum for the consideration of and exchange of information on matters of strategic interest to ACTPS employees and employee organisations.
Joint Council considers significant issues that have, or might have, a multi-directorate impact on the employment of ACTPS employees. These matters include:
- Whole of Government industrial relations issues;
- Whole of Government human resource issues; and
- administrative and communication issues.
Important matters discussed at Joint Council within the reporting period included:
- the implementation of a Reportable Conduct Scheme across the ACTPS;
- the report card on misconduct investigations and introduction to the new Public Sector Standards Commissioner;
- progress on the upgrade of the Human Resources Information Management System and Long Service Leave automation project;
- background to the Property Group restructure;
- the proposed establishment of an independent Integrity Commission;
- the proposed Civic and Dickson Office blocks; and
- progress towards the ACTPS becoming a self-insurer under Comcare.
Institute of Public Administration Australia (IPAA) Council
The Head of Service is a council member of the IPAA Council. IPAA promotes excellence and professionalism in public service.
The council advises on key initiatives that drive the direction of IPAA under four overarching pillars:
- shaping thinking in public administration;
- promoting excellence in public administration;
- capability and professionalism; and
- extending our influence and engagement.
As a representative of the ACTPS on the IPAA Council, the Head of Service provides the ACTPS with a voice on the future direction of best practice public administration within Australia.
Council of the Order of Australia
The Head of Service sits on the Council of the Order of Australia as a representative of the ACT.
The Order of Australia is the principal and most prestigious means of recognising outstanding members of the community at a national level.
As a member of the Council of the Order of Australia, the Head of Service provides a voice for celebrating the achievements of the people of the ACT at a national level.
Outlook for 2018-19
The Head of Service will continue to build on the current set of priorities with a core focus on continuing to build the capability of the ACTPS. In particular, the Head of Service will:
- lead and support organisational and cultural change across the ACTPS to ensure workforce change readiness ahead of the completion of the new Office blocks during 2020;
- support workforce planning and capability development across the ACTPS through the implementation of executive development programs and the release of Whole of Government workforce plans for entry level positions;
- continue to foster positive workplace cultures and drive employment initiatives to continue to increase diversity within the ACTPS, including programs and new opportunities to support the attraction and retention of Aboriginal and Torres Strait Islander Peoples and People with Disability, Veterans and LGBTIQ employees;
- finalise and implement the Enterprise Agreements and associated commitments; and
- use the 25th anniversary of the establishment of the ACTPS in 2019 to celebrate and further strengthen performance of the ACTPS.
2017-18 Significant Awards and Recognition
Throughout 2017-18, teams and individuals from the ACTPS were recognised for outstanding achievements and significant contributions made to the community. Recognition was given in the form of awards both within directorates and by external bodies. Each directorate administered an awards process internally, providing recognition at the local level.
At the whole of service level, the ACTPS Awards for Excellence are held annually to recognise outstanding contributions within the Service under the categories of Respect, Integrity, Collaboration, Innovation, Leadership and the Bill Harris Executive Leadership Award.
The winners of the ACTPS Awards, presented in August 2017 were:
- Respect: Woman’s Health Service, Health Directorate - for providing a high-quality and welcoming service and building respectful relationships with clients.
- Integrity: William Clapham, Community Services Directorate - for his continual high standard of work and collaboration to resolve issues.
- Collaboration: James Cotter, Garran Primary School, Education Directorate - for his ongoing collaborative work to improve the school and its community.
- Innovation: Steve Taylor, Environment, Planning and Sustainable Development Directorate - for modernising integrated pest management in the ACT.
- Leadership: Shona Chapman, West Belconnen Child and Family Centre, Community Services Directorate - for her outstanding service in developing and delivering early intervention and prevention programs to vulnerable communities in the ACT.
- Bill Harris Executive Leadership: Associate. Professor Girish Talaulikar, Health Directorate - for his leadership and significant contributions to enhancing service delivery.
Some of the significant external awards and award nominations received across the sector include:
Chief Minister, Treasury and Economic Development Directorate
- Public Service Medal (PSM) award - Ms Bronwen Overton-Clarke, former Deputy Director- General, Workforce Capability and Governance and ACT Public Sector Standards Commissioner who retired in December 2017, was awarded a Public Service Medal for her outstanding public service in the Australian Capital Territory, particularly in the area of public sector standards.
- Public Service Medal (PSM) award – The late Dr Karl Alderson was awarded a Public Service Medal for his outstanding public service to justice policy and reform in the Australian Capital Territory.
- 2018 Vocational Education Training (VET) Indigenous Student of the Year Award and Canberra Institute of Technology BTA Indigenous Student Ambassador for 2017: Mr Tyson Brown - graduated from the ACTPS Indigenous Traineeship Program 2018.
- Shared Services and Outsourcing Network (SSON) Excellence Awards – Excellence in Process Improvement and Innovation: Shared Services – for the Shared Services Website - The SSON awards recognise outstanding achievements of Shared Services organisations and outsourcing partnerships in public and private sectors across Australasia.
- Government Property Group, Emerging Thought Leader Award 2017: Mr Phillip Yapp - for implementing the ACT Government's Energy Efficiency programs, including the Carbon Neutral Framework.
Justice and Community Safety Directorate
- ACTSMART Business Sustainability Awards 2018 (nomination) - innovation category: the Industries and Facilities Management and Procurement teams - for the recycling program at the Alexander Maconochie Centre.
- Institute of Public Administration Australia’s 2018 Public Sector Innovation Awards – Finalist (Citizen centred): ACT Corrective Services (ACTCS) – for the Extended Throughcare Program. The ACTCS Extended Throughcare Program is a targeted initiative working with eligible detainees released from the Alexander Maconochie Centre, designed to support their community reintegration and break the cycle for reoffending.
- Rotary NSW and ACT Emergency Services Community Awards – Volunteers and Safety: Rob Thompson and Sue Elsbury (respectively).
Environment, Planning and Sustainable Development Directorate
Suburban Land Agency
- Excellence in Master planned Communities (Nominated) category and Excellence in NSW Regions Development (Nominated): Suburban Land Agency - for development of the suburb of Franklin, Gungahlin.
- Property Council of Australia Awards - Project Innovation award (finalist): Mingle, the Suburban Land Agency community development program, named “Mingle”, is an exciting initiative that aims to build vibrant communities through a range of activities such as new residents programs, events, working groups and more.
- Property Council of Australia Awards - national commendation for Excellence in Marketing Urban Development category: Marketing team - for Asset Recycling Initiative release of former public housing sites “On Northbourne”.
City Renewal Authority
- Civil Contractors Federation Earth Award - best civil construction project between $510 million in the ACT and surrounding region in 2017-18: CRA – for Henry Rolland Park, West Basin, Lake Burley Griffin.
Parks and Conservation Service
- ACT Parks senior fire management officers - Brian Levine and Adam Leavesley had papers accepted at the International Association of Wildland Fire conference in Montana, USA. Brian led an interstate team in the development of a new prescribed burn risk management tool, and his paper described the tool and its use. Adam presented a paper about the development of a new bushfire erosion risk assessment tool based on research conducted through the Bushfire Cooperative Research Centre and implemented at ACT Parks.
Climate Change and Sustainability
- Institute of Public Administration Australia's 2017 Public Sector Innovation Awards -'Innovative Solutions' category: The Energy Markets and Renewables Team - for their policy to promote renewable energy investment; the ACT became the first Australian jurisdiction to use a reverse auction process to provide guaranteed revenue and certainty for generators.
Public Housing Renewal
- MBA Building Excellence Awards in the Chief Minister’s Affordable Housing category (Finalist) - Public Housing Renewal Taskforce, in collaboration with Shaw Building Group - for a public housing development in Moncrieff.
Education Directorate
- 2018 Member of the Order of Australia (AM) - Geoff McNamara, teacher, Melrose High School.
- 2018 Public Education Foundation’s First State Super Teachers Scholarship - Sascha Steinbeck.
- 2018 Australian Scholarship Group (ASG) National Excellence in Teaching Award - Adam Porter, teacher, Hughes Primary School.
- 2018 ASG National Excellence in Teaching Award - Rebecca Pain, teacher, Evatt Primary School.
- 2018 ASG National Excellence in Teaching Award - Michelle Allen, teacher, Torrens Primary School.
- 2017 Australian Council for Educational Leaders New Voice Scholarship - Tabatha Kellett, The Woden School.
ACT Awards
- 2017 ACT Chief Minister’s Inclusion Awards - Six Degrees Café, Garden and Gallery, Black Mountain School.
- 2017 ACT NAIDOC Person of the Year - Daniel Greene, teacher, Namadgi School.
- 2018 ACT Australian Education Union (AEU) Reconciliation Award - Joe Chapman-Freeman, Aboriginal and Torres Strait Islander Education Officer, based at Melba Copland Secondary College.
- 2017 ACT AEU Reconciliation Award - Cara-Jane Shipp, Executive Teacher, Campbell High School.
ACT Health
- 2018 General Practitioner of the Year for NSW and the ACT - Royal Australian College of General Practitioners Associate Professor Katrina Anderson - presented by the Royal Australian College of General Practitioners, the award celebrates the outstanding contributions general practitioners make to the health and wellbeing of patients and communities across Australia.
- 2018 Member of the Order of Australia (AM) - Dr Vanita Perekh – Dr Parekh has been recognised for her significant service to medicine, as a specialist in the fields of sexual health and forensic medicine, as an educator and as a clinician.
- Biggest Recycler, ACTSmart Business Sustainability Award - ACT Health - collaborative efforts between ISS Health Services, ACTSmart and ACT Health has delivered increased volumes of recyclables that include co-mingled, paper and cardboard, metal, electronic, fluorescent light, printer toner and cartridges, batteries and organic / food waste as part of its day to day waste operations.
- Nurse of the Year, ACT Nursing and Midwifery Excellence Awards - Joanne Lindbeck – the ACT Nursing and Midwifery Excellence Awards celebrate and honour the achievements and outstanding contribution that nurses and midwives make to the health and wellbeing of the ACT community.
Jo has extensive critical care experience and has led improvements for care of the dying and people with long term illness. Jo works collaboratively with the Chronic Care and Palliative Care teams to improve communication about Advanced Care Directives and has positively influenced the Medical Emergency Team’s admission times to the Intensive Care Unit.
- Midwife of the Year, ACT Nursing and Midwifery Excellence Awards - Amelia Druhan - Amelia has an inclusive philosophical approach to patient-centred care, with her performance qualities consistently exemplified in her practice. Amelia has successfully established an antenatal parent education clinic for women with diverse cultural and linguistic needs, improving the transition of women from birthing to parenthood.
- Team of the Year, ACT Nursing and Midwifery Excellence Awards - Neonatal Quality Improvement and Research Nursing Team, Canberra Hospital and Health Services.
Canberra Institute of Technology (CIT)
- 2018 Woman of the Year finalist: Caroline Hughes, CIT Yurauna Centre Director - Under her leadership, CIT Yurauna Centre has become an integral part of CIT and increasingly successful at supporting Aboriginal and Torres Strait Islander students through their training and into careers.
- 2017 CIT Staff Achievement Awards - CIT CEO Staff Award: Rikki Norris, Manager Training Initiatives Unit - for her outstanding work leading the Training Initiatives Unit through significant change under the Australian Apprenticeships Project including the staged roll out of My Profiling, implementation of the ACT Funding Agreement Quality Manual, and the establishment of a team of externally focused liaison officers.
ACT Electoral Commission
- Public Service Medal (PSM) award - Mr Phillip Green (retired) for his outstanding public service to the electoral system in the Australian Capital Territory.