Overview
The directorate, through the Office of the Chief Digital Officer (OCDO) and in collaboration and partnership with others, drives the digital transformation of ACT Government. The directorate takes advantage of digital and data to achieve:
- better services for the community;
- more sustainable and efficient government; and
- more productive, engaged and learning workforce.
Highlights
In 2018-19 the directorate:
- continued to manage ACT Digital (formerly known as iConnect), a capability that allows people to prove who they are to government once and be able to access a range of services applicable to them. During 2018-19, more than 7,400 people created a digital account to access these services, including the following two new services;
- Rental Bond Help, that offers eligible people interest-free financial assistance to enter the private rental market; and
- Transfer My Infringement, for people to transfer their infringement notice to the driver of the vehicle at the time of the offence;
- established the ACT Data Analytics Centre (formerly known as the Centre of Data Excellence). The Centre consists of a team of data experts, an ACT-wide scalable data analytics platform and associated governance arrangements. The purpose of the Centre is to enable better services and policies by using data more effectively. The centre also embarked on nine data analytics projects aimed at enhancing practice, discovering new insights, and building staff analytical and visualisation capabilities; and
- coordinated the whole of ACT Government sponsorship of GovHack 2018 – Australia’s largest community hackathon, which focuses on using government open data to solve real-world problems. ACT Government set ten challenges for the local competition, held over the weekend of 7-9 September 2018. Canberra was well represented, with a total of ten local teams, covering
12 different projects, receiving national recognition. The ACT Government was awarded runner up to Queensland in the Best State/Territory Participation category.
The directorate met all accountability indicators against this output.
Future Direction
In 2019-20 the directorate will:
- refresh and publish a new ACT Government Digital Strategy;
- deliver more digital services that reflect reforms to the Working with Vulnerable People scheme, including enhanced protection for vulnerable people through the NDIS worker screening system, and explore ways to make it easier for people to prove their eligibility for a range of concessions;
- publish a WoG data management framework;
- continue to provide expert advice to inform budget decisions on initiatives with a digital/ICT component; and
- continue to enhance and scale up the ACT Government Data Lake to support data sharing and use.
Further information can be obtained from
Bettina Konti
Chief Digital Officer
Office of the Chief Digital Officer
+ 61 2 6207 2242
CDO@act.gov.au