Posted on 06/09/2018
Calls received on air
Directorate: TCCS
Issue: The bus stop at the Canberra Centre on the Ainslie Avenue, the platform needs extending so that people getting off at the back of the bus stop don’t have to get off at the road. .
OUTCOME: TCCS contacted the caller to discuss the bus stop. The TCCS officer advised that the pedestrian crossing is the property of the Canberra Centre. TCCS have passed on the callers concerns to the building’s Centre Management for appropriate action.
Directorate: TCCS
Issue: Thanks for taking the call. Just a quick one, it's that slip lane really, Yamba Drive and kind of the hospital going on to Hindmarsh Drive, turning right at the lights. The cars back up there, and I gather Roads and Transport must know there's a problem, because the punitive solution that's been put in place is bollards to stop people going up on the median strip, but I think if there's been that much traffic going up on the median strip, there's really. A longer slip lane and that would be a more productive and helpful answer for it.
OUTCOME: TCCS contacted the caller. The officer explained that a longer slip lane on Yamba Drive would unlikely be of benefit without a significant redesign of the Yamba Drive / Hindmarsh Drive intersection. TCCS is investigating further how this intersection can be improved.
Directorate: TCCS
Issue: My father, a very aged gentleman well into his eighties, was shopping at Kaleen shops, the regular shops, the bigger ones with the large supermarket that starts with a C. He was parked in the disabled carpark, wanders across, over to the footpath and across the garden bed there is all this exposed aggie piping and dead trees and the paving is all broken. And falling apart, there's holes in the paving everywhere, and he took a terrible tumble. Hurt his knee and grazed his head and broke a bottle he was carrying to the chemist. He was attended to by lovely local people and the chemist who's there. I have since been, I rang your office Andrew and they suggested I ring this gentleman's office and do Fix My Street, which I did. And I also sent some photos to Fix My Street or to Mix Ups, I'm not quite sure. Haven't heard anything back yet, but frankly, it is amazingly unsightly. But it's also extraordinarily dangerous and I do have lots of photos that just show where the gravel has fallen away from the paving, the paving is falling apart, falling into the garden beds. There's exposed aggie pipes that people just walk through there as a shortcut from their car and trip over. It's just dreadful. It's not very...
OUTCOME: TCCS contacted the caller and advised that TCCS will remediate the garden areas and remove the irrigation piping to avoid any future hazards to members of the public. This will be carried out as a priority.
Directorate: TCCS
Issue: Flooding in inner north. Why wasn’t a natural disaster declared and what steps have been taken to mitigate it happening again?
OUTCOME: The declaration of Natural Disasters in the ACT is the responsibility of ACT State Emergency Services (SES). TCCS’ role in these types of incidents is to act as a support agency to the SES. TCCS delivers a sump cleaning program that has targeted the inner north since the extreme weather event in February 2018. The program ensures that blockages in the stormwater network are minimised. All flooding issues reported during the event are being investigated to identify the best course of corrective action. All Gross Pollution Traps (infrastructure that captures litter and debris in the stormwater system) have been fully cleaned.
SMS/TEXT
Directorate: TCCS
Issue: Would there be any chance of the playground on Oxley Hill -Oxley, being upgraded? It is very tired, and run down.
OUTCOME: TCCS contacted the caller to advise that there are currently no plans to upgrade the playground at Oxley, however the request may be considered as a part of future upgrades.
Directorate: TCCS
Issue: Chief Minister can you please advise when the Government will commence upgrading parking at Cooloman Court Weston. Parking is impossible weekdays and Saturday morning is impossible due to all the new housing.
OUTCOME: TCCS officer contacted caller to discuss their concerns about parking in Cooleman Court. The number of residents now living in Molonglo has increased the demand for parking associated with trading activities in the area. TCCS is reviewing the parking at Cooleman Court. Consultation by TCCS with the traders will follow in the next couple of weeks. If any changes are required, the installation of parking signs will follow with an expected completion date before the end of August 2018.
Directorate: TCCS
Issue: Good morning Chief Minister and Adam - are there any plans to put lights on Hindmarsh Dr between Narrabundah and Garran?
OUTCOME: TCCC contacted the caller and advised that the installation of streetlights in this area is currently being proposed for future upgrades. Caller was happy with the response.
Directorate: TCCS
Issue: My daughter noticed there are absolutely no speed signs on Norris St. in Chisolm even though it's next to a school. Can someone have a look?
OUTCOME: TCCS officer contacted caller to discuss speed signs on Norris Street in Chisolm. TCCS advised the caller that although there is no speed limit signs in the area, the 50 km/h default speed limit applies to Norris Street. Traffic conditions on the street have been investigated recently and recommended measures will be implemented in future programs. The caller also noted there was no speed signs on Goldstein Crescent and motorists entering from Isabella Drive tend to speed. The officer advised that Goldstein Crescent has a 60km/h speed limit and so should have speed signs at the entry. TCCS will inspect the site and replace the sign if missing.
Directorate: TCCS
Issue: Please chief minister. I am at my wits end dealing with the safety issues on Belconnen way. Again, this morning I saw primary school kids dodging speeding cars (easily doing 80kmph) whilst crossing the road.
OUTCOME: TCCS contacted the caller to discuss their safety concerns on Belconnen Way. The caller was concerned about the high speeds on Belconnen Way, and especially safety at the Belconnen Way/Springvale Drive and Belconnen Way/Shumack Street intersections. He said many children cross at these intersections and that it was a safety risk. TCCS advised that Belconnen Way was designed as an arterial road that transports large volumes of traffic and the allocated speed limit was appropriate for this section of road. TCCS conduct surveys regularly to monitor traffic conditions. TCCS is aware of the issues at the Belconnen Way/Springvale Drive intersection and was investigated recently. The recommended treatments will be implemented in future programs.
Directorate: TCCS
Issue: Good morning Chief Minister and Adam. Can you please provide an update on the Weston Creek Dog Park. When is it due to open? There doesn't seem to be much work going on
OUTCOME: TCCS contacted the caller to discuss the Weston Creek Dog Park. Caller was advised that the carpark and civil infrastructure works are complete. The site has been made available to the community in its current partially completed state. A fencing contractor is currently being engaged to install the fences over the next four weeks. Landscaping will be complete after this and the whole project is expected to be finished in June. Access will be limited while these works are being undertaken.
Directorate: TCCS
Issue: Please ask the Chief Minister when is work to commence on the Mount Taylor vehicle access and parking area. This project has been ignored for far too long. Brian of Kambah
OUTCOME: TCCS have installed warning signs for ‘entering and exiting vehicles’ on Sulwood Drive near the intersection with Mannheim Street. The Director of Roads ACT and staff are meeting with the community on Friday 25 May 2018 to discuss further improvements to this area.
Directorate: TCCS or EPSD
Issue: I am a senior who likes to attend the Canberra Theatre performances. I used to drive my car & park close to the Theatre. Unfortunately close parking has all been removed. I do not believe that I could get a bus
OUTCOME: TCCS contacted the caller to discuss their concerns around parking. The resident was unhappy that the parking at the Legislative Assembly and Canberra theatre has been removed for development. The caller was advised that there is still parking available in the car park adjacent to the Sydney building.
Directorate: Access Canberra
Issue: Why do tradies get to park illegally around wherever they are working? I just drove around Vernon circle and saw tradies utes parked on city hill. It seems to happen everywhere work is being done and often obstructs
OUTCOME: The caller was contacted and advised that Parking Operations has been enforcing parking rules in the area of concern and the City Rangers have also been informed to monitor the area for illegal parking practices in the urban open space area. The caller was informed of the Parking Operations risk and harm approach to enforcement in newer suburban areas which are still under construction.
The caller was also advised that Licence Plate Recognition (LPR) infringements are mailed to the vehicle owner rather than placed in the traditional yellow envelope.
The caller also mentioned dangerous parking practices around schools during drop off and pick up times. Parking Operations advised that Parking Operations is undertaking a schools enforcement program. School principals and the Education Department are notified of the up and coming enforcement activities for their school. This notification allows for an education program to be undertaken for parents, and assists to identify dangerous and illegal parking practices, before enforcement is undertaken.