New ticketing system for Canberra's public transport


Released 12/02/2020

Travelling on public transport will be easier and more convenient for Canberrans with a new ticketing system that will offer passengers a variety of flexible payment methods and an app providing improved real time travel information.

“We want to make it as easy as possible for people to take a ride on Canberra’s public transport system and a good ticketing system is really important to improve the transit experience,” Minister for Transport Chris Steel said.

“The current MyWay ticketing and NXTBUS real time information systems have been in place for some years now and are outdated.

“Many Canberrans have been to other cities around the world where it is much easier to use public transport than it is here because of modern ticketing systems.

“With a modern ticketing system, transport users will be able to pay for their bus or light rail fare using their credit card to tap on and off, as well as other flexible payment options including with their phone, smart device, travel cards and other options.”

This will also make it easier for visitors to Canberra to travel on our public transport, without needing to buy and load money onto a MyWay card.

“Currently travellers need to purchase and top-up a MyWay card where the money is stored on the card itself rather than an account linked to the person, which is not flexible and causes problems like lost cards,” Minister Steel said.

With a new ticketing and real time information system it is expected that public transport users will benefit from a range of high-tech features aimed at making it easy to plan, pay for and take public transport.

“We’ve heard from public transport users that they want better real time information to inform their travel plans," Minister Steel said.

“A new app will include reliable real time travel information and updates with GPS data allowing travellers to check details of their connecting services. These capabilities will improve the way people travel around our city."

Transport Canberra and City Services has commenced a procurement process for the new ticketing system.

- Statement ends -

Section: Chris Steel, MLA | Media Releases


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