Final days of free travel on Canberra’s public transport network


Released 22/05/2019

Are you one of the thousands of people who have taken advantage of free public transport during April and May? If not, get on board and try the new network during the last few days of free travel this week.

The fare-free period ends on Sunday 26 May, with paid services starting the next day on Monday 27 May.

“So far, more than 1,629,720 passenger journeys have been made by Canberrans using the new services, with record numbers recorded on every measure.

“We’ve offered a month of free travel to help people give it a go and get used to the new network. While this has been a big adjustment for a number of regular users, feedback is already showing people, including school students, are starting to get used to the changes and find a route that works best for them.

“We are also hearing more each day from new and existing users about how the new network has given them added options, and that they are now using public transport more, and in some cases using public transport for the first time.

“We are also giving priority to school-related travel issues, and Transport Canberra have been talking to schools, monitoring services and making adjustments. And our Transport Officers, Customer Service Assistants and other staff have been out and about, helping people at interchanges and at light rail stops.

“We hope people will continue to use public transport after the free period concludes, and we will keep monitoring the system as people settle into travel patterns and get used to our new integrated public transport network,” said Minister Fitzharris.

Canberrans are being reminded to top up their MyWay cards and avoid fines of up to $181 for travelling without a ticket from Monday 27 May. It is also important that customers remember to tap off on all services, including light rail, to ensure they pay the lowest possible MyWay fare.

New to public transport in Canberra? Here’s some fast facts to get you onboard.

Where can I get a MyWay card?

A select number of newsagencies, post offices, and Access Canberra outlets. For the full list visit: https://www.transport.act.gov.au/

I’m an adult, how much does it cost?

A MyWay card is $5, and then you’ll need to top it up for travel.

Adult:

Peak: $3.22

Off Peak: $2.55

Weekday cap: $9.60

Weekend/Public holiday cap: $5.87

I have a concession, how much does it cost?

A MyWay card is $2.50, and then you’ll need to top it up for travel. If you’re a senior, a MyWay card is free.

Concession:

Peak: $1.61

Off Peak: FREE, if you tap on and tap off correctly

Weekday cap: $4.80

Weekend/Public holiday cap: $2.17

I’m a student, how much does it cost?

A MyWay card is $2.50, and then you’ll need to top it up for travel.

Concession:

Tertiary: $1.61

School student – school day: $1.22

School student – non-school day: $1.61

Weekday cap: $4.80

Weekend/public holiday cap: $2.17

I want to catch a bus and light rail – will it cost me two tickets?

All MyWay fares include a free 90-minute transfer period so you can connect to a different bus or light rail service or commence your return journey using the same ticket within 90 minutes of purchase. Daily tickets are valid until midnight on the day of purchase.

What if I forget to tap on/off?

If you don’t tap on, you could be fined up to $181.

If you don’t tap off after a trip, you’ll be charged a default fare.

My balance is low, how do I recharge?

You can instantly top up your card at a recharge agent, set up an autoload direct debit online, or top up at a ticket vending machine at all light rail platforms and major bus stations.

- Statement ends -

Section: Meegan Fitzharris, MLA | Media Releases

Media Contacts

Name Phone Mobile Email

Claire Johnston

(02) 6205 0022

0452 597 459

clairev.johnston@act.gov.au


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