ACT Government
To contact any Directorate or Agency within the ACT Government telephone the Access Canberra Contact Centre on 13 22 81.
International callers please use +61 2 6207 5111. International call rates apply.
*Opening hours: 8 am to 6 pm Monday to Friday, 9 am to 5 pm weekends and ACT public holidays. Limited service for urgent public safety issues is available outside of these hours.
If you require a translator or interpreter, contact us through the Translating and Interpreter Service (TIS) on 13 14 50.
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS):
- TTY users phone 13 36 77 then ask for 13 22 81;
- Speak and Listen users phone 1300 555 727 then ask for 13 22 81;
- Internet relay users connect to NRS then ask for 13 22 81.
ACT Government Directorates and Organisations
General Feedback and Enquiries
We welcome your comments about the services provided by the ACT Government. Your comments will help us give you the service you want - the way you want it.
All enquiries about a Directorate can be made via the facilities offered by Access Canberra. Operators will be able to direct your call to the correct area.
You can also submit questions, comment and feedback online via the Access Canberra Online Customer Feedback system. You can choose to submit feedback anonymously. However, if you require a response, you will need to provide contact details.