Released 27/09/2022
The ACT Government is closely following the Optus data breach that occurred on 22 September 2022. We are aware that this is distressing for many Canberrans who have been contacted by Optus about personal information they have provided to Optus.
On the basis of information provided to us by Optus, Access Canberra and the Digital, Data and the Digital, Data and Technology Group are working together and continuing to engage with Optus and the Australian Government to assess the scope of information that may be compromised, to what extent this has affected ACT residents, and to inform any further steps to protect those affected.
As part of this, the ACT Government is working through the issue of replacement driver licence cards for Canberrans who have had both driver licence numbers and card numbers compromised.
Services provided to ACT Government are not impacted and ACT Government Optus account holders are not affected. However, the ACT Government’s current understanding is that personal Optus account holders’ information, including driver licence numbers, have been compromised.
Access Canberra has established an FAQ page at accesscanberra.act.gov.au which will be updated as new information becomes available, including any next steps Canberrans can take, once they are finalised.
Alternatively, customers who believe they are affected can contact the dedicated team on 13 22 81 and selecting option 1 to leave their details; all customers who do this will be contacted by Access Canberra once the next steps are identified.
A further update will be provided in the next 24 hours.
- Statement ends -
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