New website helps young Canberrans navigate mental health support


Released 19/10/2021

A new online tool, MindMap, has launched today to help young Canberrans better navigate mental health services and resources. This will improve understanding and access to the many support services available so young people are empowered to make informed decisions for their mental health and wellbeing needs.

The website helps children and young people under 25 to navigate support in a practical, safe and anonymous way by providing information on expected wait times, how to access services, advising if a referral is required and linking to resources which are best suited to their needs.

MindMap is available 24/7 to find service support and information. It is staffed with Youth Navigators, including counsellors, from local service provider Marymead between noon and 11pm, seven days a week.

Minister for Mental Health Emma Davidson says MindMap was co-designed with young people as they best know what is needed to support their mental health and wellbeing outcomes.

“Young people are incredibly resilient in the face of global challenges, such as climate change, and their day-to-day experiences of school, friends, dating and work. But when these things impact their wellbeing and mental health, it’s vital they have access to resources and support that meets their needs,” Minister Davidson said.

“MindMap supports young people to seek support and information relevant to their individual needs. It empowers young people to choose which support is best for them and how to access it and makes navigating our mental health system easier.

“With almost 300 online resources about understanding mental health challenges, strategies, and self-care, it will add more to a young person’s toolkit so they can make decisions about their own mental wellbeing and also know how they can help their peers and friends.”

MindMap was co-designed by the ACT Government, Marymead, Australian National University, ACT Youth Coalition and the ACT Youth Advisory Committee. In addition, the design and development of MindMap has involved young people, parents and carers and service providers to align with the needs of the community. Marymead is the community partner leading the day-to-day management of the portal.

Marymead Deputy Group CEO Tracey Hall said: “Marymead is thrilled to partner with the Office for Mental Health and Wellbeing in the delivery of this exciting new initiative. Young people have been asking for assistance to help navigate the mental health service system in the ACT, and MindMap will provide this much needed support. Young people, their carers, and families can now access current information, resources and support 24/7 to assist them in finding the right service at the right time, using the access points and communication modalities that best meet their needs.”

Sophie Neighbour and Daramalan College have received a prize as the winning entry in the naming competition, chosen by the ACT’s Youth Advisory Committee.

The tool is available at www.mindmap.act.gov.au

- Statement ends -

| Emma Davidson, MLA | Media Releases


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