New Check In CBR features launched on app’s first birthday


Released 09/09/2021

The ACT Government is launching a new Check In CBR card for people without a smartphone and updating the Check in CBR app to provide exposure location alerts. 

“The free Check In CBR card will provide another option for Canberrans who don’t have a smart phone or are unable to download the app,” Minister Stephen-Smith said.

“While venues have been able to check customers in through the business profile, we know that isn’t an ideal solution. Each Check In CBR card will have its own unique QR code and customers will simply present it to be scanned using the Check In CBR business profile.

“Check in information collected this way will be stored directly with ACT Health in the same way as data collected through the app, making it even easier for people, businesses and contact tracers to play their part in our fight against the spread of COVID-19 .”

The consumer’s name and phone number will also be recorded on the Check In CBR card, so if a business isn’t able to scan the QR code, they can enter the person’s details easily from the card.

The app is also being updated to include a new exposure location alert, meaning users whose check-in matches an exposure location during the relevant date and timeframe will be directly notified through the app. Consumers will be notified by SMS or push notifications, a message on the home screen of the app, and coloured identifiers displayed in the check-in history.

The check-in history will identify whether sites are close or casual contact so people can take appropriate action to quarantine and get a COVID-19 test or monitor for symptoms if they need to.

“The new exposure location alert feature responds to feedback from the community. Adding these alerts will make it easier for Canberrans to act quickly if they have potentially been exposed to COVID-19 and help limit the spread of the virus in the community,” said Minister Stephen Smith.

“The digital team in ACT Health has worked hard throughout the pandemic to respond to the challenges presented by COVID-19 and to consumer feedback.

“A range of new features have been added in the 12 months since Check In CBR was launched, but it’s important to remember that the app needs to be updated regularly for these features to be available. This is a good opportunity for everyone to check that their app is up-to-date.

“Check In CBR has proved to be a vitally important for our contact tracing teams, with data used daily to contact people who might be a contact from an exposure location.

“The exposure location notification feature will make the app even better, but it will still be important to check the COVID-19 website for all exposure locations in the ACT.”

These new features follow 12 months of use of the Check In CBR app in the ACT, which has recorded:
*    47 million check ins at nearly 20,000 registered ACT businesses and venues
*    More than 950,000 app downloads
*    Development and use across four jurisdictions (ACT, QLD, TAS and NT)

To apply for a free Check In CBR card, or for more information, simply go to www.covid19.act.gov.au/check-in-cbr or call the ACT Health Digital Solutions Support team on (02) 5124 5000.

While the Check In CBR card can be used at a wide range of businesses and venues, it can’t be used at locations where there is no Check In CBR business profile. When using public transport, if people don’t have a smart phone, it is highly recommended that they use a registered MyWay card.

- Statement ends -

Rachel Stephen-Smith, MLA | Media Releases


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