Shared Services


Shared Services was established in 2007 to provide the ACT Government with a more efficient way of delivering core corporate and IT services across the Government’s Directorates and Agencies. The range of services provided by Shared Services fall under six main corporate functions:

ACT Government Employees who access the services of Shared Services are supported by a Shared Services’ Service Centre which includes a Service Desk and other ‘frontline’ service support functions.

Shared Services works in close partnership with ACT Government Directorates to ensure that the services and outcomes delivered assist Directorates in delivering on their strategic priorities and community service delivery.

Contact us

Contact details can be found on the Contact Shared Services webpage.

Information for ACT Government employees

Information relating to the services above, including all forms and factsheets, is available via the Shared Services Customer Portal (accessible within the ACT Government environment only).

Information relating to ACT Government recruitment and employment conditions is available on the Jobs ACT website and ACTPS Employment Portal.