New app to streamline contact tracing at Canberra venues

Released 09/09/2020

Checking in to venues and maintaining contact registers in the ACT will now become easier with the introduction of the new Check In CBR app.

Minister for Health Rachel Stephen-Smith said the app has been developed by ACT Health to assist venue operators with meeting their contact tracing obligations under the Public Health Directions.

“Canberra’s local businesses have been co-operating really well with ACT Health, putting in place their COVID safety plans and doing what they can to protect the health and safety of their staff and customers. Most businesses have had to change the way they operate, and we know this has caused additional stress and administrative burden.

“The Check In CBR app will provide businesses with a convenient and secure option of capturing customer contact details. This will help businesses to comply with the COVID-19 Public Health Direction, particularly smaller businesses and organisations who are not able to invest in this type of technology,” said Minister Stephen-Smith.

The app, which is free to use for both venues and consumers, will allow customers at participating venues to check in and provide their details for contact tracing by simply scanning a QR code upon arrival or entering a six-digit code.

The contact information of app users will automatically be sent to ACT Health, for use by contact tracers if required and to assist in identifying anyone who may have been exposed to COVID-19 in the ACT.

The app has been designed from the ground up with privacy and security of information front and centre. Data will be stored for 28 days and can only be accessed by ACT Health should contact tracing be required.

For more information about the Check In CBR app, and for venues to register to use the app, visit

Check In CBR is now available to download from the Apple App Store for iPhone users and will be available in the coming days from the Google Play Store for Android Phones.

- Statement ends -

Section: Rachel Stephen-Smith, MLA | Media Releases

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