State of the service report 2022-23


State of the Service 2022-23 Annual Report

The State of the Service Report 2022-23 provides an account of the management of the ACT Public Service during the reporting period 1 July 2022 to 30 June 2023. It includes workforce data, facts and figures, along with case studies that highlight the great work happening across the ACTPS.

State of the Service Report 2022-23 (PDF 2.8MB)

Executive summary

The ACT Public Service is relatively small and we use our scale to our advantage. Our 9 directorates seek to connect and collaborate to solve policy and service delivery issues and serve our community as efficiently and effectively as possible. Our values, ways of work and our One Service approach act together to enable us to be agile as we respond to continued change in our broader environment.

This report provides an overview of how we are continuing to strengthen our One Service approach while encouraging staff to demonstrate our values of respect, integrity, collaboration and innovation. It highlights achievements, awards and recognition received throughout the reporting period.

This report also shows the ways in which we continue to build a professional, resilient and capable workforce to meet the current and future needs of the community that we serve. It shows how we are progressing our ambition to build a public service that is rich in diversity.

It also shows how we are embedding an inclusive culture where our working relationships are strong and supportive. We remain committed to creating a workforce that reflects the community we serve and are offering equity in employment opportunities. Our progress includes:

Our workforce management strategies not only help us to attract and retain the right talent but also they enable us to embed agility, resilience and responsiveness in our workforce. We are leveraging our advantage as a small and diverse public service to position our workforce in readiness for future challenges, while continuing to deliver an employment framework that offers progressive conditions for all.

ACTPS at a glance

Infographic showing key ACT Public Service (ACTPS) workforce statistics. 27,447 headcount, 24,421 full-time equivalent. 10.4% of the ACT workforce. 8.3 years average length of service. 42 years average age. $95,834 median salary. 14.8% recruitment rate. 9.1% separation rate. Where we work: 30% Education Directorate; 30% Canberra Health Services; 11% Chief Minister, Treasury and Economic Development Directorate 9% Justice and Community Safety Directorate; 8% Transport Canberra and City Services Directorate; 4% Community Services Directorate; 3% ACT Health Directorate; 3% Environment, Planning and Sustainable Development Directorate; 1% Major Projects Canberra.  How we work: 78% permanent; 17% temporary; 5% casual. Gender: 64.6% female; 35.3% male; and 0.1% non-binary. Gender pay gap in the ACTPS is -0.1%. Significantly lower compared with the ACT (10.0%) and Australian (13.3%) workforce.

nfographic showing numbers of employees across a selection of work types across the ACTPS: 10,594 administrative and senior officers; 3,950 teachers; 3,854 nursing and midwifery staff; 901 bus operators; 395 fire and rescue officers; 333 executives; 282 ambulance officers; 266 correctional officers; 235 ICT officers; 151 legal officers; 50 rangers; 14 dentists.

Contact for this report

General enquiries about this report should be directed by email to StateOfTheService@act.gov.au.